Deckhand: Lead Deck & Customer Experience—Path to Skipper

Fullers; Auckland; On-site; NZD 51,000 - 76,000; Full time

Benefits offered by this job

Free ferry travel for work and leisure

Uniform provided

Annual flu vaccination

Employee assistance program

Discounted parking

Discounted gym memberships

25% travel discount for commuting

Job summary

Fullers delivers NZ's largest public ferry service and seeks a Deckhand/Skipper to lead onboard customer experience and deck operations. You will mentor crew, supervise safety, and ensure high standards across on-board duties and training programs.

Progression from Deckhand to Skipper is possible, with Fullers360 supporting SRL High Speed endorsement and ongoing training. The role offers a direct career path and rostered shifts.

Qualifications

• Must hold a current New Zealand SRL ticket (Skipper Restricted Limits) with endorsements for vessels up to 24 metres and large passenger numbers (High Speed Endorsement desirable).
• Must hold a current seafarer medical and a First Aid Certificate.

Responsibilities

• Lead and influence the customer experience onboard.
• Provide outstanding customer service in our bar and café.
• Take responsibility for all aspects of deck work.
• Complete engine room checks.
• Handle lines in all weather conditions.
• Lead safety on the vessels.
• Provide training and guidance to junior crew.

Skills

NZ SRL ticket

Seafarer medical

First Aid Certificate

Crew leadership

Customer experience

Maturity under pressure

Public presentation

Job description

Fullers delivers NZ's largest public ferry service and seeks a Deckhand/Skipper to lead onboard customer experience and deck operations. You will mentor crew, supervise safety, and ensure high standards across on-board duties and training programs.

Progression from Deckhand to Skipper is possible, with Fullers360 supporting SRL High Speed endorsement and ongoing training. The role offers a direct career path and rostered shifts.