Data Centre Delivery Coordinator

Datacom; Christchurch; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Parental leave

Employee assistance

Learning & development

Learning platforms

Recognition programs

Employee discounts

Meaningful work

Job summary

Datacom Data Centres in New Zealand seek a Data Centre Delivery Coordinator to orchestrate operational activities, customer requests, and project delivery across environments. You will coordinate schedules, manage customer communications, and support installations and audits.

The role requires strong organization, stakeholder management, and proficiency in Excel; experience with procurement systems and Power BI is a plus.

Qualifications

• Experience in coordination, administration, planning, scheduling, procurement, project support, or operational delivery roles.
• Strong business writing and stakeholder communication skills.
• Excellent organisational and time management abilities.
• Experience managing multiple requests and priorities simultaneously.
• Strong Microsoft Office skills, particularly Excel.
• Customer-first mindset and attention to detail.
• Ability to work collaboratively across technical and non-technical teams.

Responsibilities

• Scheduling and coordinating work for Data Centre operational teams.
• Managing customer requests from initiation through to completion.
• Coordinating installations, decommissions, audits, compliance activities, and cabling work.
• Supporting procurement processes, purchase orders, approvals, and vendor coordination.
• Maintaining customer records and operational schedules.
• Working closely with customers, Delivery Managers, Operations teams, and other internal stakeholders.
• Monitoring resource availability and helping ensure successful delivery outcomes.
• Preparing reports, documentation, and customer communications.
• Supporting continuous improvement initiatives across Data Centre operations.

Skills

Coordination

Administration

Planning

Scheduling

Procurement

Project support

Stakeholder communication

Excel

Customer focus

Cross-functional collaboration

Tools

Power BI

NetSuite

Job description

Description

Help Keep Critical Infrastructure Running

At Datacom, our Data Centres provide the foundation that powers some of New Zealand and Australia's most important organisations. We're looking for a highly organised and customer-focused Data Centre Delivery Coordinator to help coordinate operational activities, customer requests, and project delivery across our Data Centre environments.

This is an excellent opportunity for someone who enjoys working with multiple stakeholders, managing competing priorities, and ensuring work is delivered smoothly and efficiently. It is particularly well suited to someone currently working within Data Centre Operations who is looking to broaden their experience and take the next step in their career.

What You’ll Be Doing

In this role, you'll coordinate a wide range of operational and customer activities, including:

• Scheduling and coordinating work for Data Centre operational teams
• Managing customer requests from initiation through to completion
• Coordinating installations, decommissions, audits, compliance activities, and cabling work
• Supporting procurement processes, purchase orders, approvals, and vendor coordination
• Maintaining customer records and operational schedules
• Working closely with customers, Delivery Managers, Operations teams, and other internal stakeholders
• Monitoring resource availability and helping ensure successful delivery outcomes
• Preparing reports, documentation, and customer communications
• Supporting continuous improvement initiatives across Data Centre operations

What You’ll Bring

We're looking for someone who combines strong coordination skills with excellent communication and customer service.

You’ll ideally have:

• Experience in coordination, administration, planning, scheduling, procurement, project support, or operational delivery roles
• Strong business writing and stakeholder communication skills
• Excellent organisational and time management abilities
• Experience managing multiple requests and priorities simultaneously
• Strong Microsoft Office skills, particularly Excel
• A customer-first mindset and attention to detail
• The ability to work collaboratively across technical and non-technical teams

Preferred But Not Required

• Familiarity with Datacom Data Centre operations
• Experience using Power BI
• Experience with NetSuite or procurement systems
• PRINCE2 or other project management qualifications
• Experience supporting operational or infrastructure environments

About Us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About The Team

Here at Datacom Data Centres' we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. We are looking for people with practical skills that want to be part of an exciting business with new challenges and new people. We provide comprehensive training to develop your technical and professional skills, and a career pathway to explore the skills needed for other roles.

E whakarato ana mātou ki te whakangungu i o pūkenga hangarau, pūkenga ngaio, me te whakarite huarahi kia torohia ngā pūkenga e hiahia ana mō tūranga kē atu.

Our policy is to promote from within, enabling opportunities for advancing your career.

Ko tā mātou kaupapa here he tautīnei mai i roto, kia whakawhānui i ngā āheinga kia kōkiri ai tō umanga.

Requirements

Applicants must hold New Zealand Citizenship or New Zealand Permanent Residency.

Culture and Benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here:

• Paid parental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry-leading learning platforms and future skills training
• Recognition programmes that celebrate great work
• Great employee discounts & financial wellbeing benefits
• Meaningful work that makes a real impact

Eligibility criteria and conditions may apply to some benefits.