Daily Operations Advisor

GBL - Part of the Salt Group; Auckland; On-site; NZD 104,587,000 - 108,599,000; Full time

Benefits offered by this job

Discounted parking

Office-based role

Temp assignment 3 months

Job summary

GBL - Part of the Salt Group in Auckland is seeking a Daily Operations Advisor to support rostering, leave requests and staffing needs for a large healthcare workforce. This office-based role in Grafton runs Monday to Friday, 8am to 4:30pm, initially for three months with potential extension.

You will work closely with doctors and clinical leaders to manage sick and annual leave, respond to payroll and roster queries, and maintain accurate rosters using Excel and workforce systems while ensuring

Qualifications

• Experience with rostering or staffing coordination is preferred.
• Ability to handle multiple requests and deadlines with accuracy.

Responsibilities

• Manage urgent sick leave, annual leave and staff coverage across Auckland.
• Respond to roster, leave and payroll queries from employees.
• Arrange cover via phone and email for planned and unplanned absences.
• Explain decisions to employees and manage stakeholder conversations.
• Monitor staffing gaps and communicate workforce risks proactively.
• Maintain roster information using Excel and workforce systems.
• Help ensure services remain safely and appropriately staffed.

Skills

Excel skills

Strong communication

Stakeholder mgmt

Time management

Problem solving

Resilience

Tools

Excel

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

GBL - Part of the Salt Group - Grafton, North Island

Salt have partnered with a New Zealand's largest healthcare organisation who are looking for a Daily Operations Advisor to assist with rostering and leave requests for their workforce.

About the Role:

• Office based in Grafton, discounted parking nearby
• Monday - Friday, 8am to 430pm
• 3 Month temporary assignment with potential long-term opportunities
• $36.50 - $37.90 + 8% holiday pay (depending on experience)

As a Daily Operations Advisor, you'll manage a portfolio of health professionals, ensuring that rosters, leave requests and staffing requirements are coordinated effectively to support the delivery of critical healthcare services.

Working closely with doctors, clinical leaders and operational stakeholders, you'll build strong relationships, provide proactive workforce support and help navigate complex employment agreements in a fast-paced, people-focused environment.

Day to day you will:

• Manage and urgent sick leave requests, annual leave requests and staffing coverage for services across Auckland
• Respond to roster, leave and payroll queries from employees
• Arrange cover via phone and email for planned and unplanned absences.
• Manage conversations with employees and explain decisions made on their requests
• Monitor staffing gaps and communicate workforce risks proactively.
• Maintain accurate roster information using Excel and workforce systems
• Help ensure services remain safely and appropriately staffed.

About You:

You're a proactive and resilient relationship-builder who thrives in a fast-paced environment where no two days are the same. With strong communication skills and a customer-focused approach, you're confident working with a wide range of stakeholders and managing challenging conversations professionally.

You will bring:

• Strong Microsoft Excel skills and confidence working with spreadsheets and large volumes of information.
• Strong communication, confident picking up the phone and managing conversations across stakeholders
• A proactive approach and ability to anticipate issues before they arise.
• Resilience and professionalism when working in a fast-paced, high-pressure environment.
• Able to manage competing priorities and meet tight deadlines.
• Experience in workforce planning or a highly coordinated operational environment is advantageous.

We're proud to have been finalists for 2023 RCSA Awards in the Excellence in Client Service and Excellence in Candidate Care categories, and finalist for a 2023 SEEK Annual Recruitment Award in the Large Recruitment Agency of the Year category. At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.