D365 Applications Specialist - Power Platform & Integrations

New Zealand Government

Wellington

Hybrid

NZD 91,000 - 107,000

Full time

41 hours ago

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Benefits offered by this job

TEC Days install/leaves

Public service leave recognition

Flexible working options

Wellness programme

Supportive leadership

Health insurance group scheme

Career development opportunities

Job summary

The Tertiary Education Commission (TEC) is seeking a Dynamics 365 and Power Platform expert to configure, optimize, and support our enterprise platform within a production environment in Wellington. You will deliver system solutions, support go‑live changes, and drive continuous improvement across TEC's platforms.

Ideal candidates bring D365 CE excellence, Power Platform proficiency, and strong collaboration with technical and non-technical teams.

Qualifications

One or more current Microsoft certifications such as PL-200 (Power Platform Functional Consultant) or MB-230 (Dynamics 365 Customer Service Functional Consultant) would be highly regarded.
PL-400 Microsoft Power Platform Developer would also be advantageous
Strong technical knowledge of D365 CE, including Plugin Assemblies, Web Resources, and Dataverse customisations.
Ability to configure D365 CE to an advanced level.
Problem-solving skills and the ability to communicate with a wide range of people.
A flexible, approachable nature and a positive attitude to work.
Demonstrated experience supporting a live Dynamics 365 environment, including troubleshooting, configuration, release management and Power Platform solutions.
While no candidate is expected to meet every requirement, demonstrated Dynamics 365 and Power Platform delivery experience is essential.

Responsibilities

Acting as a D365 subject matter expert, guiding the business on processes, configuration, and best practice.
Providing high-level support and training to users, particularly after new or updated releases.
Capturing user feedback to inform ongoing development.
Configuring Dynamics 365 CE to an intermediate to expert level, including form customisations, workflows, Power Automate, and Power Apps.
Supporting our integration with Genesys Cloud for telephony and digital messaging.
Supporting application releases and deployment activities across D365 and Power Platform environments
Maintaining and improving Power Automate workflows supporting business operations