Customer Service Specialist - Full-Time, Training Provided

Mitre 10; Invercargill City; On-site; NZD 42,000 - 54,000; Full time

Job summary

Mitre 10 is seeking a Customer Service Team Member for a permanent full-time position. Join a locally owned, friendly, tight-knit team and enjoy full training, a supportive environment, and the chance to contribute across various store areas.

The role emphasizes excellent customer service, strong communication, and a positive attitude in a busy retail setting. We offer permanent, full-time employment with a competitive remuneration, uniform and PPE provided, and great staff discounts after the

Qualifications

• Experience in customer service or retail is an advantage but not required.
• Attitude, reliability and willingness to learn are important.
• Full training will be provided.
• Willingness to assist across other store areas as needed.

Responsibilities

• Provide excellent customer service and assist customers on the shop floor.
• Maintain a positive, friendly, and helpful attitude in a busy retail environment.
• Remain calm and professional under pressure while meeting customer needs.
• Ensure attention to detail and accuracy in transactions and inquiries.
• Contribute to health and safety practices and presentation standards.

Skills

Positive attitude

Calm under pressure

Attention to detail

Excellent communication

Written & spoken English

Health & safety

Job description

Mitre 10 is seeking a Customer Service Team Member for a permanent full-time position. Join a locally owned, friendly, tight-knit team and enjoy full training, a supportive environment, and the chance to contribute across various store areas.

The role emphasizes excellent customer service, strong communication, and a positive attitude in a busy retail setting. We offer permanent, full-time employment with a competitive remuneration, uniform and PPE provided, and great staff discounts after the