Customer Service Representative – Milton Clinic

Clutha NZ; Milton, Balclutha; On-site; NZD 45,000 - 60,000; Part time

Benefits offered by this job

Supportive team environment

Community impact

Variety in daily tasks

Job summary

Clutha NZ is seeking a passionate Customer Service Representative for their Milton Clinic. This permanent part-time position involves providing excellent customer service, managing clinic tasks, and engaging with the local community.

Ideal candidates will have at least 3 years of experience in customer-facing roles and possess strong communication skills. Join a friendly team and make a positive impact in rural NZ.

Qualifications

• At least 3 years’ experience in a customer-facing role.
• Strong computer skills, particularly with Microsoft Office.
• Knowledge of the farming industry is a plus.

Responsibilities

• Provide exceptional customer service at the clinic.
• Engage with the local community and build client relationships.
• Assist with retail and inventory tasks.

Skills

Customer-facing experience

Strong communication skills

Attention to detail

Computer skills (Microsoft Office)

Job description

Customer Service Representative – Milton Clinic

Permanent Part-Time

We have a fantastic opportunity for a passionate and motivated Customer Service Representative to join VetSouth’s rural clinic in Milton! This is your chance to be part of an exciting new chapter, helping us build strong client relationships and make a real impact in the local community.

In this varied role, you’ll work closely with our Clinic Coordinator and clinical teams to provide top-notch customer service, keep the clinic running smoothly, and ensure our clients feel welcomed and supported.

This role will be primarily based in Milton, with two full days per week worked out of our Balclutha clinic (8:30am – 5:30pm), offering variety and exposure across both locations.

About the Role

This role will primarily be farmer focused ensuring we have what they need when they need it in-store and in future will grow into:

• Retail and inventory tasks – keeping products well-stocked and displays eye-catching
• Booking production animal and companion animal consultations and surgeries
• Providing administrative support to vets and technicians
• Engaging with the local community and building lasting client relationships
• Contributing to marketing, merchandising, and clinic events
• Health & Safety as the clinic’s Health & Safety Representative and Fire Warden

About You

We’re looking for someone who thrives on a new challenge, is self-motivated and is excited about helping us grow our presence in Milton. You’ll bring:

• At least 3 years’ experience in a customer-facing role
• Strong computer skills (Microsoft Office confidence is a bonus!)
• A passion for rural NZ communities and knowledge of the farming industry
• Great communication and relationship-building skills
• A proactive, organised approach with excellent attention to detail
• Previous experience in agri-retail or agri-business is an advantage but not essential if you’re keen to learn and bring a great attitude.

Why Join VetSouth?

• Be part of a supportive, friendly, and passionate team
• Play a key role in launching and shaping a new clinic location
• Work for a progressive company with a strong reputation in rural animal health
• Enjoy variety – no two days are the same!
• Make a positive impact in your local community

About VetSouth

VetSouth is a well-respected animal health business with a network of clinics across Southland, Otago, and beyond. We pride ourselves on innovative, high-quality service and a strong commitment to supporting rural communities.

If you’re excited to be part of this new adventure and want to work with a team that truly values its people and its community, we’d love to hear from you.

• Classifications: Administration & Support Services,