Customer Service & Order Fulfillment Specialist

WESCO; Christchurch; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Team environment

Employee assistance

Training & progression

Job summary

Wesco Anixter in Christchurch is seeking a proactive Customer Service Representative to support customers and day-to-day operations. You will handle inquiries, support sales, and help keep the warehouse running smoothly.

Responsibilities include quotations, order processing, data entry, packing slips and warehouse tasks. The role offers a competitive salary, career growth within a global distributor, and a collaborative team environment.

Qualifications

• Experience in trade counter sales, customer service, warehousing or a similar hands-on environment
• Strong customer communication skills across face-to-face, phone and email channels
• Practical, organised approach balancing service, sales admin and warehouse duties

Responsibilities

• Support walk-in customers and handle inbound sales, inquiries, providing responsive service
• Prepare quotations for the Account Management team, receive and process orders, and complete data entry, invoices and packing slips
• Pick, pack and dispatch customer orders, unload stock, restock shelves and coordinate transport
• Participate in quarterly stocktakes and support stock management and supplier coordination

Skills

Trade counter sales

Customer service

Warehousing

Job description

Wesco Anixter in Christchurch is seeking a proactive Customer Service Representative to support customers and day-to-day operations. You will handle inquiries, support sales, and help keep the warehouse running smoothly.

Responsibilities include quotations, order processing, data entry, packing slips and warehouse tasks. The role offers a competitive salary, career growth within a global distributor, and a collaborative team environment.