Customer Service & Warehouse Specialist – Christchurch

The Well Studios; Christchurch; On-site; NZD 42,000 - 54,000; Full time

Job summary

Wesco Anixter is seeking a proactive Customer Service Representative for our Christchurch team. You will support walk-in customers, handle inquiries by phone and email, prepare quotes, process orders, and assist with packing and dispatch.

You will also help with stocktakes and supplier coordination, ensuring accurate data entry and invoicing. Join a leading global distributor with a collaborative team, competitive salary package, and opportunities to grow within the Wesco network.

Qualifications

• Experience in trade counter sales, customer service, warehousing or a similar hands-on environment.
• Strong customer communication skills across face-to-face, phone and email channels.
• A practical, organised approach to balancing customer service, sales administration and hands-on warehouse duties.

Responsibilities

• Customer Service & Sales: Support walk-in customers and handle inbound telephone sales, email and customer enquiries, providing responsive service and sales assistance.
• Quotes & Administration: Prepare quotations for the Account Management team, receive and process orders, and complete accurate data entry, invoices and packing slips.
• Warehouse Operations: Pick, invoice, pack and dispatch customer orders via courier or freight company, unload stock and pallets, restock shelves, organise transport, assemble products and support local purchasing.
• Stock Management: Participate in quarterly stocktakes and coordinate supplier requirements, repairs, faults, returned products and credits.

Skills

Trade counter sales

Customer service

Warehousing

Inbound sales

Quotations

Data entry

Invoicing

Job description

Wesco Anixter is seeking a proactive Customer Service Representative for our Christchurch team. You will support walk-in customers, handle inquiries by phone and email, prepare quotes, process orders, and assist with packing and dispatch.

You will also help with stocktakes and supplier coordination, ensuring accurate data entry and invoicing. Join a leading global distributor with a collaborative team, competitive salary package, and opportunities to grow within the Wesco network.