Customer Service & Ground Crew

Southern Lakes Helicopter LTD; Timaru; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Shared accommodation

Shared company vehicle

Job summary

Southern Lakes Helicopter LTD in Timaru seeks a Flight Operations Team Member to join our Aoraki/Mt Cook base. You will share responsibility for delivering outstanding experiences to clients and support day‑to‑day operations from our Mt Cook base.

This full‑time role requires you to live within the McKenzie District, report to the Mt Cook Manager, and stay flexible to weather changes. We offer upskilling, a competitive package, shared accommodation and a company vehicle for travel to and from

Responsibilities

• Share responsibility for delivering outstanding experiences to clients and support day-to-day operations from Mt Cook base
• Live within the McKenzie District to fulfil the role
• Report to the Mt Cook Manager and work with Te Anau base support
• Be flexible to changing weather conditions and customer service focus

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Southern Lakes Helicopter LTD – Timaru, South Island

Flight Operations Team Member – Aoraki/Mt Cook

We are looking for an enthusiastic Flight Operations team member to join our Aoraki Mt Cook base. You would share responsibility for being one of the friendly faces giving our clients the best experience possible.

This role would need you, the Flight Operations Team Member to live within the McKenzie District.

You will be a key and valued member of our Southern Lakes Helicopters team, reporting to the Mt Cook Manager, and will have the full support of our Te Anau base behind you.

You would be flexible and dynamic to the changing environment of our Mt Cook operations with a strong focus on customer service.

We are committed to investing in the right person for our team and would do so by offering to upskill you in areas of technical skills, soft skills, and personal development.

We are offering you an opportunity to be part of a dynamic team based in a unique environment with incredible office views. We offer an attractive salary package; shared accommodation is available and shared Company vehicle for travel to/from our base.

The role does require flexibility with weather changes and may have you working from home some days. We operate 7 days a week and the roster will include public holidays and weekends. Please note that this role is a full time, permanent position.