Customer Service

Hynds; Christchurch; On-site; NZD 48,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Employee Assistance Programme (EAP)

Discounts through our company partners

Ongoing training and development

Job summary

Hynds Bromley Branch in Christchurch is seeking a Customer Service Representative to provide exceptional service to trade and retail customers, support sales activities, and assist with branch administration and stock/yard operations.

You will build strong relationships with customers and internal teams, handle enquiries, orders, quotes and transactions, and ensure invoicing, receipting and banking are completed accurately in a safe, friendly environment.

Qualifications

• Previous customer service, retail, trade sales, or branch experience
• Strong communication and relationship-building skills
• Excellent attention to detail and accuracy
• A positive, hands-on, team-focused attitude
• Good computer and administration skills
• Commitment to health and safety
• Full Class 1 Driver Licence
• Forklift experience and F Endorsement preferred but not essential

Responsibilities

• Provide outstanding service and support to trade and retail customers
• Process customer enquiries, orders, quotes, credits, and sales transactions
• Build strong relationships with customers and internal teams
• Complete invoicing, receipting, banking, and other branch administration tasks
• Assist with stock control, stocktakes, and receipting inwards goods
• Maintain a clean, safe, and professional branch environment

Job description

Customer Service Representative - Bromley Branch

Join Hynds and Be the Difference for Our Customers

At Hynds, our customers are at the heart of everything we do. We're looking for an enthusiastic, customer-focused professional who enjoys building relationships, solving problems, and being part of a supportive team.

This is a varied role where you'll provide exceptional customer service, support sales activities, assist with branch administration, and help maintain efficient stock and yard operations.

If you enjoy working with people, like variety in your day, and want to join a company where people genuinely matter, we'd love to hear from you.

About the Role

As a key member of our branch team, you will:

• Provide outstanding service and support to trade and retail customers
• Process customer enquiries, orders, quotes, credits, and sales transactions
• Build strong relationships with customers and internal teams
• Complete invoicing, receipting, banking, and other branch administration tasks
• Assist with stock control, stocktakes, and receipting inwards goods
• Maintain a clean, safe, and professional branch environment

What You'll Bring

• Previous customer service, retail, trade sales, or branch experience
• Strong communication and relationship-building skills
• Excellent attention to detail and accuracy
• A positive, hands-on, team-focused attitude
• Good computer and administration skills
• Commitment to health and safety
• Full Class 1 Driver Licence
• Forklift experience and F Endorsement preferred but not essential

Why Join Hynds?

• Health Insurance (subject to eligibility)
• Employee Assistance Programme (EAP)
• Discounts through our company partners
• Ongoing training and development opportunities
• Career progression across the Hynds Group
• Supportive team culture where people matter

Pre-Employment Checks

The successful applicant will be required to complete a pre-employment medical, drug and alcohol screening, and criminal history check. Applicants must have the legal right to work in New Zealand.