Customer & Operations Representative (Casual)

Avis Budget Group; Christchurch; Sur place; NZD 29 000 - 41 000; Temps partiel

Avantages offerts par ce poste

Parking provided

Wellbeing programme

Employee discounts

Retail discounts

Training provided

Résumé du poste

Avis Budget Group is seeking a Rental Operations Agent at Christchurch Airport. This entry-level role requires a friendly, service-oriented approach and the ability to handle rental transactions, bookings, and basic vehicle inspections.

Casual role, working as needed, with potential for varied shifts across the operating hours of 7am–10pm. Applicants should have a full, clean class 1 driver’s licence, experience in retail or hospitality, and comfort with computer systems for inputting rental

Qualifications

• Efficient, friendly customer service at counter.
• Experience in fast-paced retail or hospitality.
• Able to communicate clearly and assist customers.

Responsabilités

• Greet customers and process rental transactions and bookings.
• Promote products and services at the counter.
• Inspect vehicles for damage and assist with cleaning as needed.

Connaissances

Customer service

Retail experience

Communication

Teamwork

Problem solving

Outils

POS systems

Description du poste

We have an opportunity for someone with exceptional customer service skills and isn't afraid of hard work to join our Apex Car Rentals team based at the Christchurch Airport. As what we call a Rental Operations Agent you will be the first point of contact for our customers in this is an entry level position.

• Casual role working as and when required - perfect for uni student
• Christchurch Airport based
• Supportive, friendly, and caring culture

About the Role

From our customer counter you will greet and interact with customers, market products and services and complete rental transactions, contracts and bookings.

To ensure our customers always get the best experience, you will also be required to inspect vehicles for damages and assist with the cleaning of our vehicles from time to time.

We operate 7 days a week, 7 am to 10 pm, where you will be required to work as and when needed during our operating hours. This means you could be called to work early mornings, evenings, weekends and public holidays as required.

What we are looking for:

• Full, clean, valid class 1 driver's licenceis essential for this role
• Previous experience within retail, hospitality, customer service or similar roles
• Ability to work in a fast-paced environment while delivery exceptional customer service.
• Comfortable learning and using various computer systems to accurately input rental information(training will be provided)
• Ability to follow procedures and adhere to company guidelines and standards.

What’s on offer:

• $25.11 per hour, plus increase your earnings with our sales incentive scheme.
• Parking provided.
• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options(for full time employees only)
• Employee discounts on car rental across Avis Budget Groupand our partners
• Access to discounts and offers from retailers and big brands.
• Full training provided to help you achieve your goals & reach your potential.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

ChristchurchCanterburyNew Zealand