Customer-Focused Retail Associate Evening/Night Shifts

Woolworths Group; Tauranga; On-site; NZD 52,000 - 60,000; Full time

Benefits offered by this job

Team discounts

Sonder support program

Career development opportunities

Job summary

Woolworths Group in Tauranga is seeking a customer-focused team member to deliver exceptional service and engage shoppers with personalised support. You will help maintain stock availability and store presentation, ensuring a clean and welcoming environment for customers.

The role emphasizes safety, compliance, and teamwork, with flexible evening hours from 4:30pm to 6:30am. Join a diverse, supportive team and contribute to a great shopping experience for kiwis every day.

Qualifications

• Customer-focused and able to build loyalty through personalised support.
• Strong communication and interpersonal skills.
• Commitment to company values and professionalism.
• Detail-oriented and proactive in escalating issues.
• Flexible availability to work between 4:30pm and 6:30am.

Responsibilities

• Champion customer service and engagement: be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints.
• Drive product availability & quality: continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support smooth operations & standards: collaborate with the team for daily operations, maintaining store cleanliness and organization.
• Prioritise safety & compliance: uphold safety protocols, report hazards, and ensure all tasks adhere to policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity

Attention to detail

Flexibility

Job description

Woolworths Group in Tauranga is seeking a customer-focused team member to deliver exceptional service and engage shoppers with personalised support. You will help maintain stock availability and store presentation, ensuring a clean and welcoming environment for customers.

The role emphasizes safety, compliance, and teamwork, with flexible evening hours from 4:30pm to 6:30am. Join a diverse, supportive team and contribute to a great shopping experience for kiwis every day.