Customer-Centric Retail Assistant — Service & Stock

Woolworths Supermarkets; Huntly; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Team discounts

Sonder support program

Job summary

Woolworths Supermarkets in New Zealand's Waikato region is seeking a friendly customer service team member to support daily store operations, engage customers with personalised service, and help maintain high presentation standards. You will work with the team to replenish stock, ensure product availability and freshness, and uphold safety and policy compliance.

Flexibility is required for evening and overnight shifts (4:30 pm – 6:30 am).

Qualifications

• Customer service mindset focused on loyalty through personalized support.
• Strong interpersonal and communication skills for effective interactions.
• Commitment to company values and professionalism in all tasks.
• Detail-oriented and proactive in escalating issues to management.
• Flexible availability to work evening and overnight shifts.

Responsibilities

• Champion Customer Service & Engagement: engage customers with personalized assistance and resolve inquiries.
• Drive Product Availability & Quality: replenish stock and ensure presentation, rotation and freshness.
• Support Smooth Operations & Standards: collaborate with the team to keep store clean and organized.
• Prioritize Safety & Compliance: uphold safety protocols and follow company policies.

Skills

Customer service

Interpersonal skills

Problem solving

Attention to detail

Job description

Woolworths Supermarkets in New Zealand's Waikato region is seeking a friendly customer service team member to support daily store operations, engage customers with personalised service, and help maintain high presentation standards. You will work with the team to replenish stock, ensure product availability and freshness, and uphold safety and policy compliance.

Flexibility is required for evening and overnight shifts (4:30 pm – 6:30 am).