Customer-Centric Retail Assistant | Flexible Hours

Woolworths Supermarkets; Napier; On-site; NZD 42,000 - 64,000; Full time

Benefits offered by this job

Team discounts

Sonder support for team members

Career growth opportunities

Job summary

Woolworths Supermarkets NZ in Napier is seeking a customer-focused team member to support daily store operations and enhance the shopping experience.

You will engage customers with personalized assistance, maintain product availability, and uphold store standards while keeping safety and compliance in mind. Flexible hours and opportunities to grow within a large, diverse retailer are offered.

Qualifications

• Customer service experience with a focus on satisfaction.
• Strong interpersonal communication and relationship-building skills.
• Demonstrates integrity and professional conduct at all times.
• Detail-oriented with accuracy in tasks and paperwork.

Responsibilities

• Champion Customer Service & Engagement: Be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: Collaborate effectively with the team for daily operations, maintaining store cleanliness and organization.
• Prioritize Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity

Attention to detail

Job description

Woolworths Supermarkets NZ in Napier is seeking a customer-focused team member to support daily store operations and enhance the shopping experience.

You will engage customers with personalized assistance, maintain product availability, and uphold store standards while keeping safety and compliance in mind. Flexible hours and opportunities to grow within a large, diverse retailer are offered.