CRM Systems & Integration Engineer

Hunter Campbell; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

BlackBull Markets in Auckland, New Zealand, is seeking a CRM & Systems Integration Engineer to build and maintain integrations that connect Salesforce to the client portal, trading platforms, websites and marketing systems.

This hands-on role reports to the CIO and CMO, focusing on API-driven workflows, data integrity and scalable automations, with influence on a future CRM platform transition.

Qualifications

• Experience integrating Salesforce with external systems via APIs and webhooks.
• Strong automation and data synchronization skills.
• Proven ability to troubleshoot multi-system integrations.
• Experience with CRM platform migrations is a plus.

Responsibilities

• Build, maintain and troubleshoot integrations across Salesforce, client portal, trading platforms, websites, marketing systems and communication tools.
• Work with APIs, webhooks and automation to keep systems connected.
• Design and implement automations and routing logic at scale.
• Diagnose data issues and system bottlenecks.
• Administer and configure Salesforce, including permissions and reporting.
• Manage bulk data updates and synchronization across systems.
• Collaborate with developers and vendors on builds and fixes.
• Contribute to future CRM platform migration.

Skills

APIs

Webhooks

Automation

Data sync

Salesforce admin

CRM migration

CRM development

Troubleshooting

Stakeholder comms

Fintech domain

Tools

Salesforce

Job description

About the Company

BlackBull Markets is a multi-regulated, multi-asset broker headquartered in Auckland, giving traders around the world institutional-grade access to hundreds of markets. Backed by strong technology and a commercially driven, fast-moving team, it's a scale-up with real international reach and momentum.

Description

BlackBull Markets is a multi-regulated, multi-asset broker headquartered in Auckland, giving traders around the world institutional-grade access to hundreds of markets. Backed by strong technology and a commercially driven, fast-moving team, it's a scale-up with real international reach and momentum.

Role Summary

The CRM & Systems Integration Engineer builds and maintains the integrations, APIs and automations connecting Salesforce to BlackBull's client portal, trading platforms, websites, marketing systems and communication tools. This is a hands-on, technical individual contributor role with a dual reporting line into the CIO and CMO, with Salesforce administration forming part of the remit rather than the whole of it, and real scope to shape a future CRM platform transition.

Key Responsibilities

• Build, maintain and troubleshoot integrations across Salesforce, the client portal, trading platforms, websites, marketing systems and communication tools
• Work with APIs, webhooks and automation workflows to keep systems and data connected
• Design and implement automations, workflows and routing logic that scale with the business
• Diagnose and resolve integration failures, data inconsistencies and system bottlenecks
• Administer and configure Salesforce, including permissions, fields, reporting and lead distribution logic
• Manage bulk data updates and synchronisation across connected systems
• Partner with developers and specialist vendors on technical builds and fixes
• Contribute technical input and hands-on delivery to a future CRM platform migration

Key Skills & Experience Required

• Strong systems integration experience: APIs, webhooks, automation workflows, data synchronisation
• Salesforce administration experience strongly preferred; other CRM platform experience highly valued given a future migration is on the roadmap
• Development or technical build experience within CRM or connected business systems
• Experience troubleshooting issues across multiple integrated platforms
• Comfortable configuring workflow automation, permissions and business logic
• Strong stakeholder communication, confident working directly with technology, marketing and operations leadership
• Fintech, trading or financial services experience not required, strong integration and development skills matter more
• CRM migration or platform transition experience highly regarded

What’s In It For You

This is a genuinely technical opportunity to own the integration layer behind a fast-scaling global broker, not just administer it. You'll work directly with both the CIO and CMO, with real scope to build, fix and shape how Salesforce and the wider stack connect, plus a front-row seat if the business moves to a new CRM platform. Non-fintech backgrounds are welcome if your systems and integration skills are strong.