Crew Supervisor - North Auckland/Silverdale

Traffic Safe NZ Ltd; Hibiscus Coast; Remote; NZD 65,000 - 90,000; Full time

Job summary

Traffic Safe NZ Ltd in the North Auckland/Silverdale region seeks a proactive Crew Supervisor to lead day-to-day TTM operations with field crews and the support team.

You will coordinate deployment of crews, monitor safety audits, coach staff, and maintain strong client communication while ensuring compliant traffic management services across sites. This hands-on role requires a full NZ driver’s licence and a commitment to safety.

Qualifications

• Experience leading traffic management operations.
• Strong ability to plan, schedule and prioritise.
• Excellent communication with crews and clients.
• Solid knowledge of health, safety and compliance requirements.
• Must hold a full NZ Class 1 driver’s licence.
• Hands-on leadership in fast-paced environments.

Responsibilities

• Coordinate and oversee daily TTM operations, ensuring crews, vehicles, and equipment meet requirements.
• Perform safety and compliance audits on-site.
• Lead, coach and develop field crews to maintain high performance and safety.
• Serve as primary client contact for daily updates and issues.
• Champion health and safety through site inspections and reporting.
• On-call responsibilities and multi-site coordination across Auckland region.

Skills

Operational leadership

Planning & scheduling

Clear communication

Health & safety

NZ Class 1 Driver's Licence

Hands-on supervision

Education

Site Traffic Management Supervisor - Practicing Qualification

Job description

Crew Supervisor

North Auckland/Silverdale

Job Number:crew-super-silverdale

JOB DESCRIPTION

This pivotal hands-on role acts as the key operational player between our TTM field crews and Operational support team. You’ll be responsible for the day-to-day efficient scheduling and deployment of crews from the branch.

Acting as a supportive mentor you will be present on-site carrying out safety and compliance audits, ensuring we are providing great service and delivering safe and compliant Traffic Management services to our valued clients.

What you’ll be responsible for:

• Coordinate and oversee daily TTM operations to ensure crews, vehicles, and equipment are deployed effectively to meet job, safety, and client requirements.

• Ensure and maintain the safe and compliant delivery of TTM across our sites through regular site and field crew auditing.

• Lead and support our crews through clear direction, regular check-ins, coaching and performance feedback, to build a safe, engaged, and high-performing team.

• Act as the key point of contact for clients, handling daily communication, job updates, and minor issues to ensure service is delivered to a high standard and in line with their expectations.

• Champion health and safety by encouraging safe behaviours and reinforcing compliance best practices through site and equipment checks, accurate documentation, incident reporting and support with investigations.

This is a full-time role averaging 50 hours per week, with on-call responsibilities when required. Our crews work across the Auckland region day and night as well as reactive work. This is a busy role where no two days are the same - that's what's so exciting about this industry!

You’ll be provided with a company work use vehicle, keeping you mobile, connected, and ready for action as you travel to work sites, client locations, and other Traffic Safe branches wherever you're needed.

What you'll bring:

Success in this role requires a solid background in temporary traffic management, civil infrastructure, or construction, combined with proven project management expertise and advanced people leadership skills. You must hold aSite Traffic Management Supervisor - Practicing Qualification.

• Experience in an operational leadership or coordination role in traffic management, civil or construction.

• Understanding of traffic management planning, design andmethodologies.

• Strong planning, scheduling, and problem-solving skills with the ability to manage shifting priorities.

• Confident in overseeing and coaching field teams in fast-paced, safety-critical environments.

• Clear, professional communicator with strong interpersonal skills.

• Solid understanding of health, safety and compliance standards.

• Must hold afull NZ class 1 drivers licence.

• Physically fit and comfortable with active, hands-on work.

What sets Traffic Safe apart:

• Supportive team and purpose-driven work: a culture that values safety, encourages innovation, and recognises the contributions of every team member.

• Ongoing training & career development: continuous support to grow your skills and advance your career.

• Licence & certification support: get the training to earn recognised traffic management certifications, licences, and qualifications.

• Wellbeing benefits: enjoy discounts from partners like Lumino the Dentist, Specsavers, and more.

• Employee assistance programme (EAP): confidential support to help you thrive both personally and professionally.

Please note: This opportunity is open exclusively to individuals who are legally entitled to work and currently residing in New Zealand. As part of the recruitment process, the successful candidate will be required to undergo a Ministry of Justice criminal record check and pass pre-employment drug and alcohol testing.