Credit Controller

Bapcor; Auckland; On-site; NZD 65,000 - 85,000; Full time

Benefits offered by this job

Birthday off

Volunteer day

Free breakfast

Competitive salary + incentives

Product discounts

Career growth opportunities

Job summary

Bapcor Limited is looking for a proactive Credit Controller to join our Finance team in Auckland. You will manage the accounts receivable ledger, target collections, reduce debtor risk and support branches and sales teams to uphold credit policies.

In this role, you will build strong customer relationships, monitor 60/90-day balances, handle credit holds and disputes, and contribute to reporting and process improvements across NZ operations.

Qualifications

• Previous experience in Credit Control, Accounts Receivable, or a related finance role.
• Strong understanding of debtor management, collections processes and credit risk.
• Experience managing high-volume customer accounts and working towards collection targets.
• Proficiency in Excel and MS Office applications.
• Excellent communication, negotiation and relationship management skills.

Responsibilities

• Manage customer accounts and proactively contact customers with overdue balances to achieve collection targets.
• Monitor aged debtor ledger, focusing on 60- and 90-day balances.
• Manage credit holds, stop accounts and payment arrangements with timely follow-up.
• Collaborate with Branch Managers, Sales Teams and Business Unit Managers to improve collection outcomes and manage credit risk.
• Investigate and resolve account queries, disputed transactions and outstanding balances.
• Liaise with debt collection agencies and legal representatives when required.
• Prepare and distribute monthly debtors and collections reports, including Aged Trial Balance and doubtful debt reporting.
• Upload and reconcile bank statements and process customer payments and credit card transactions.
• Allocate and reconcile customer payments accurately and efficiently.
• Support maintenance and review of company credit policies and procedures.
• Identify, monitor and report material debtor risks to management.
• Assist with new account setup and provide support across Accounts Receivable.
• Participate in business improvement initiatives and projects to support growth and efficiency.
• Ensure compliance with company policies, procedures and health and safety requirements.

Skills

Credit control

Accounts receivable

Debt collection

Relationship management

Negotiation

Communication

Excel

Attention to detail

Organisational skills

Tools

Microsoft Excel

Job description

Bapcor Limited is Asia Pacific’s leading provider of vehicle parts, accessories, equipment, service, and solutions. The company is listed on the Australian Securities Exchange (ASX) and operates in a competitive environment succeeding based on superior customer service, innovation, and extensive product range.

Bapcor takes pride in developing a specialist and knowledgeable team, culture, and capability, with an unrelenting focus on excellence in customer service. Bapcor employs over 5,000 team members in more than 1,100 locations across Australia, New Zealand, and South East Asia.

Our New Zealand businesses operate across Trade, Service and Specialist Wholesale and include BNT, Autolign, Truck and Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania, NZ Brake Co, and Diesel Distributors. Bapcor has over 500 team members in New Zealand:

We do the right thing

We are in it together

We give a damn

Job Description

Are you an organised and proactive finance professional with strong credit control experience and excellent relationship-building skills? Do you enjoy working collaboratively with customers and internal stakeholders to drive cash collections, reduce risk, and deliver positive business outcomes? Then we've got the job for you!

We are looking for a motivated and detail-oriented Credit Controller to join our Finance team. This role is responsible for managing the accounts receivable ledger, achieving collection targets, reducing debtor risk, and providing valuable support to branch and sales teams across the business. You will play a key role in maintaining strong customer relationships while ensuring company credit policies and procedures are consistently applied.

Key Responsibilities of the role:

• Manage customer accounts and proactively contact customers with overdue balances to achieve collection targets.
• Monitor and review the aged debtor ledger, with a particular focus on 60 and 90-day outstanding balances.
• Manage credit holds, stop accounts, and payment arrangements while ensuring timely follow-up and resolution.
• Work closely with Branch Managers, Sales Teams, and Business Unit Managers to improve collection outcomes and manage credit risk.
• Investigate and resolve account queries, disputed transactions, and outstanding balances.
• Liaise with debt collection agencies and legal representatives when required.
• Prepare and distribute monthly debtors and collections reports, including Aged Trial Balance and doubtful debt reporting.
• Upload and reconcile bank statements and process customer payments and credit card transactions.
• Allocate and reconcile customer payments accurately and efficiently.
• Support the maintenance and review of company credit policies and procedures.
• Identify, monitor, and report any material debtor risks to management.
• Assist with new account setup processes and provide support across the Accounts Receivable function as required.
• Participate in business improvement initiatives and projects that support organisational growth and efficiency.
• Ensure compliance with company policies, procedures, and health and safety requirements.

Qualifications

• Previous experience in Credit Control, Accounts Receivable, or a related finance/accounting role.
• Strong understanding of debtor management, collections processes, and credit risk management.
• Experience managing high-volume customer accounts and working towards collection targets.
• Intermediate to advanced proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong reconciliation and problem-solving skills with excellent attention to detail.
• Excellent communication, negotiation, and relationship management skills.
• Ability to build effective relationships with customers and internal stakeholders at all levels.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Experience preparing financial and debtor reporting would be advantageous.
• Ability to work both independently and collaboratively within a team environment.
• A proactive approach with a focus on continuous improvement and achieving results.

Additional Information

Why join Bapcor? If you haven’t heard (word spreads fast), Bapcor is an awesome workplace. Apart from a great culture, you get:

• Your birthday off every year
• A paid volunteer day annually
• Free breakfast every morning
• Competitive salary + incentives for results
• Exceptional discounts on our products
• A flat structure where you’ll work alongside senior leaders
• Career growth opportunities with our parent company, Bapcor, which operates across NZ, Australia, and Southeast Asia

We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible.