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Icare Medical Group is seeking an experienced credit controller to manage our receivables and strengthen cash flow across multiple NZ entities. The role is office-based with flexibility, offering 30–40 hours per week.
You will own the full credit control function, handle overdue balances, and work with internal teams to resolve disputes. Strong Excel skills and ERP experience are essential, with room to grow as the team expands.
Permanent, 30–40 hours per week | Office-based with flexibility
Transforming the daily lives of people in need.
Icare Medical Group designs premium homecare equipment that helps people with disability and aged care needs live better at home. We operate across New Zealand, Australia and the USA, working with mobility dealers and occupational therapists and building a brand people are proud to have in their homes.
We hustle, we’re helpful and we’re honest, and we’re looking for someone who works the same way.
About the role
Are you a credit controller who gets results, likes owning your ledger and doesn't need someone looking over your shoulder? We're looking for an experienced person to manage our receivables and help keep our cash flow strong. You'll look after the full credit control function across several entities. This is a hands-on role for someone who's confident on the phone, persistent and professional, and who gets real satisfaction from bringing overdue balances down. Our finance team is growing alongside the business, so there's scope to take on more over time.
Key responsibilities
Managing debtor ledgers end to end and chasing overdue accounts by phone and email
Resolving disputes and queries, and negotiating payment arrangements
Keeping accurate records, notes and aged debtor reporting
Allocating customer payments and reconciling the bank
Supporting day-to-day cash management and cash flow reporting
Working with internal teams to fix the causes of late payment
Escalating accounts and working with collection agencies when needed
Finding ways to improve our processes as you go
About you
At least 3 years in credit control, with a track record of reducing debtor days
Confident, assertive and tactful, and able to stay calm in difficult conversations
Able to work independently, use your initiative and manage your own priorities
Strong attention to detail, with experience in bank reconciliations
Able to learn new systems quickly, with good Excel skills
Experience with a mid-sized to large ERP system such as NetSuite, SAP, Microsoft Dynamics/Business Central, Oracle or similar
Experience working across multiple entities or currencies
Study towards an accounting qualification, or an interest in starting one
Hours to suit you, anywhere from 30 to 40 a week
Office-based role with flexibility for life's commitments
Room to develop your career gradually as the team grows
Free parking and no motorway commute into the city
A supportive team where your work is noticed and valued