Court Registry Officer

Public Defence Service - New Zealand; Auckland; Sur place; NZD 61 000 - 81 000; Plein temps

Avantages offerts par ce poste

an online professional development (PD

access to inclusive networks

Résumé du poste

Ministry of Justice in Auckland is seeking a Court Registry Officer for the District Court Manukau, Civil & Family jurisdiction. This permanent, full-time position involves coordinating court sessions, liaising with judges and staff, and delivering high-quality customer service across multiple channels.

You will handle court-taking, case management, and stakeholder communications, contributing to efficient court operations and people-centred justice services for all.

Qualifications

• detail orientated and observant – accuracy is essential
• self-aware – able to work individually and as part of a team across diverse situations
• multi-tasking under pressure with ability to prioritise conflicting priorities
• willing to learn – legislation and court processes are always evolving
• resilience – handling sensitive cases with high volume as needed

Responsabilités

• Court Taking – facilitating court proceedings, introducing Judges (in English and Te Reo Maori) and assisting in Courtroom and Chambers
• Case Management – ensuring judiciary and parties have all information and logistics for timely hearings
• Customer Service – assisting customers via face-to-face, phone or email interactions

Description du poste

Permanent, Fulltime position available!

Te Haeata/The Opportunity

In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Job Description

Court Registry Officer – Civil & Family Jurisdiction, District Court Manukau, Tāmaki Makaurau/Auckland

Permanent, Fulltime position available!

Te Haeata/The Opportunity

In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

The tasks required in the CRO role include but is not limited to:

• Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• Case Management – taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner.
• Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods.

Ō Pūkenga/Skills And Experience

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be

• detail orientated and observant – the court has many different processes and case information needs to be accurate
• self-aware –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations
• multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital
• resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mō Mātou/About Us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

He aha ngā painga o tēnei mahi mōu/What's great about working here

Benefits

• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

Utu ā-tau/Salary

The remuneration band for this role is $60,729 to $80,794 while the appointing salary will be based on skills and experience.

Tono mai/Apply

Applications close on Tuesday 3 November; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.