Counter team Ferrymead Trade Centre

Mitre 10; Christchurch; Hybrid; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Staff purchasing privileges

Job summary

Mitre 10 Mega Ferrymead is seeking a friendly Trade Counter Team Member for a full-time permanent position in Christchurch. You will assist trade customers, manage transactions, provide product advice, replenish stock, and maintain appealing displays. Join a busy trade department with opportunities to learn and grow.

Ideal candidates show a positive attitude, strong customer service, and reliability in a fast-paced environment. Drug testing is mandatory for all team members.

Qualifications

• Positive, can-do attitude.
• Attention to detail.
• Enjoy helping customers and delivering outstanding service.
• Reliable, hardworking, able to work in a fast-paced environment.
• Good communication and problem-solving skills.
• Physically fit and able to handle stock.
• Retail, hardware or trade experience is an advantage but not essential.
• Must be able to pass drug test as drug testing is mandatory for all team members.

Responsibilities

• Serve trade and retail customers at the counter and on the shop floor.
• Assist with customer account enquiries and process transactions.
• Provide product advice and excellent customer service.
• Replenish and maintain stock levels.
• Merchandise and keep displays well presented.
• Support the wider team across the department as required.

Skills

Customer service

Stock replenishment

Cash handling

Communication

Problem-solving

Job description

Trade Counter Team Member - Full Time Permanent

Join Our Busy Trade Department!

AEC Hardware (Mitre 10 Mega Ferrymead) is looking for a bright, friendly, and customer-focused Trade/Building Supplies Counter Team Member to join our team in a full-time permanent position.

This is a varied and hands-on role where no two days are the same. You'll be assisting trade customers while supporting the smooth day-to-day operation of our busy trade building supplies department.

Hours of Work: Tuesday to Saturday roster 40 hours

About the Role

Key responsibilities include:

• Serving trade and retail customers at the counter and on the shop floor
• Assisting with customer account enquiries and processing transactions
• Providing product advice and excellent customer service
• Replenishing and maintaining stock levels
• Merchandising and keeping displays well presented
• Supporting the wider team across the department as required

About You

• Have a positive, can-do attitude
• Attention to detail
• Enjoy working with people and providing outstanding customer service
• Be reliable, hardworking, and able to work in a fast-paced environment
• Have good communication and problem-solving skills
• Be physically fit and capable of handling stock
• Previous retail, hardware, or trade-related experience is advantageous, but not essential
• Be able to pass a drug test as drug testing is mandatory for all team

What We Offer

• A stable, full-time permanent position
• A supportive and friendly team environment
• Variety in your day with opportunities to learn and grow
• Staff buying privileges

If you enjoy helping customers, thrive in a busy environment, and are looking for a role with plenty of variety, we'd love to hear from you.