Container & Logistics Operations Specialist

Earnmodes; Auckland; Hybrid; NZD 60,000 - 90,000; Full time

Job summary

Earnmodes is seeking a Container & Logistics Coordinator in East Tamaki, Auckland. You will play a hands-on role supporting import and export container movements, coordinating with customers, carriers, shipping lines, depots, and internal teams to ensure timely delivery.

You’ll thrive in a fast-moving operations environment, staying organized, detail-focused, and proactive in solving issues before they impact schedules and service levels.

Qualifications

• Experience in transport, logistics, container operations, freight forwarding, shipping or a similar operational environment.
• Understanding of import/export container movements, transport coordination and container tracking.
• Experience dealing with transport carriers, depots, ports, shipping lines or similar stakeholders.
• Strong customer service and relationship-building skills.
• Excellent organisation and the ability to prioritise deadlines.
• Strong problem-solving skills and attention to detail.
• Proficiency with Microsoft Excel and reporting tools.
• Ability to stay composed during busy operational periods.
• Proactive, accountable and solutions-focused.

Responsibilities

• Coordinate import/export container movements across road, rail and coastal transport networks.
• Manage transport orders from receipt through to carrier allocation, execution, tracking and POD.
• Liaise with customers, carriers, shipping lines, depots, ports and receival locations.
• Monitor container availability and ensure timely positioning.
• Identify delays and capacity constraints and work with stakeholders to resolve.
• Provide customers with accurate updates on collections, deliveries, delays and service issues.
• Maintain operational records, reports, and system data.
• Complete MPI documentation and biosecurity clearance information.
• Coordinate pallet movements and CHEP account reconciliations.
• Support health, safety and compliance across container transport activities.

Skills

Transport coordination

Logistics operations

Freight forwarding

Shipping industry

Customer service

Tools

Excel

Reporting tools

TMS / transport management systems

Job description

Earnmodes is seeking a Container & Logistics Coordinator in East Tamaki, Auckland. You will play a hands-on role supporting import and export container movements, coordinating with customers, carriers, shipping lines, depots, and internal teams to ensure timely delivery.

You’ll thrive in a fast-moving operations environment, staying organized, detail-focused, and proactive in solving issues before they impact schedules and service levels.