Compassionate Patient Admissions Coordinator

Health New Zealand - Te Whatu Ora Waitaha Canterbury; Christchurch; On-site; NZD 36,000 - 41,000; Part time

Job summary

Health New Zealand - Te Whatu Ora Waitaha Canterbury is seeking an Admissions Officer for the Burwood Hospital Operating Suite. The role involves welcoming patients, coordinating admissions, transfers and discharges, and maintaining accurate patient information with a focus on confidentiality and patient-centred care.

Working in a fast-paced hospital environment, you will support nursing staff and ensure timely documentation, with responsibilities spanning clerical duties, data entry, and

Qualifications

• Strong administrative and organisational skills with excellent attention to detail.
• Good computer skills, including Microsoft Office and ability to learn patient management systems.
• Excellent communication and interpersonal skills; ability to work under pressure and maintain confidentiality.

Responsibilities

• Welcome patients and whānau with friendly, professional reception support.
• Coordinate patient admission, transfer and discharge processes with accurate documentation.
• Maintain and update patient information in the Patient Management System.
• Prepare admission forms, identification bracelets, labels, and patient documentation for nursing staff.
• Answer telephone enquiries, take messages and direct requests to staff.
• Maintain patient confidentiality and privacy at all times.
• Provide general admin support including mail, photocopying, data entry, and office supplies.
• Receive deliveries and assist visiting health professionals and representatives.
• Coordinate outpatient appointments and prepare patient records for follow-up.

Skills

Administrative skills

Organisational skills

Attention to detail

Communication skills

Interpersonal skills

Microsoft Office

Patient management systems

Prioritisation under pressure

Teamwork

Confidentiality

Tools

Patient Management System

Microsoft Office

Job description

Health New Zealand - Te Whatu Ora Waitaha Canterbury is seeking an Admissions Officer for the Burwood Hospital Operating Suite. The role involves welcoming patients, coordinating admissions, transfers and discharges, and maintaining accurate patient information with a focus on confidentiality and patient-centred care.

Working in a fast-paced hospital environment, you will support nursing staff and ensure timely documentation, with responsibilities spanning clerical duties, data entry, and