Community/Peer Support Worker

City Mission; Christchurch; Hybrid; NZD 52,000 - 64,000; Part time

Benefits offered by this job

Wellbeing allowance

Birthday paid day off

Professional development

Supportive multidisciplinary team

Meaningful work

Job summary

Christchurch City Mission’s Alcohol and Other Drug Services seeks a Community / Peer Support Worker (Part-Time) to assist whaiora on recovery journeys. You’ll provide day-to-day support, work with clinical and nursing staff, and help create a safe, therapeutic space.

The role is part-time (25-30 hours/week) and emphasizes compassionate, culturally aware practice, confidentiality, and coordinated care within a multidisciplinary team.

Qualifications

• Warm, respectful, and non-judgemental approach.
• Experience supporting people to work towards goals.
• Strong communication and relationship-building skills.
• Understanding of addiction, mental health, trauma, and recovery.
• Knowledge of community services and support networks.
• Commitment to professional boundaries, confidentiality, and safe practice.
• Commitment to Te Tiriti o Waitangi and ongoing cultural development.

Responsibilities

• Build trusting and respectful relationships with whaiora accessing the service.
• Support people to engage in programme activities and work towards their personal goals.
• Notice changes in wellbeing and raise concerns in an appropriate and timely manner.
• Contribute to a safe, inclusive, and recovery-focused environment.
• Work closely with case managers, clinicians, nursing staff, and community support services.
• Maintain accurate and timely client records and documentation.
• Participate in supervision, training, team meetings, and service improvement activities.

Skills

Empathy

Active listening

Communication skills

Boundaries & confidentiality

Cultural safety

Te Tiriti o Waitangi understanding

Driver licence

Education

Health & Wellbeing Cert

Job description

Community / Peer Support Worker (Part-Time 25-30 Hours per Week)

Christchurch City Mission | Alcohol and Other Drug Services

Are you someone who naturally builds trust, listens without judgement, and wants your work to make a real difference?

We're looking for a compassionate and reliable Community / Peer Support Worker to join our Alcohol and Other Drug Services team.

In this role, you'll work alongside whaiora as they navigate their recovery journey, providing practical support, encouragement, and connection. You'll help create a safe, welcoming, and therapeutic environment where people feel respected, supported, and empowered to make positive changes in their lives.

About the Role

As a Community / Peer Support Worker, you'll provide day-to-day support to whaiora accessing our Alcohol and Other Drug services. Working alongside clinical, case management, and nursing staff, you'll contribute to a coordinated and person-centred approach that supports recovery, wellbeing, and positive life change.

This is a part-time position, working 25-30 hours per week.

What You'll Do

• Build trusting and respectful relationships with whaiora accessing the service.
• Support people to engage in programme activities and work towards their personal goals.
• Notice changes in wellbeing and raise concerns in an appropriate and timely manner.
• Contribute to a safe, inclusive, and recovery-focused environment.
• Work closely with case managers, clinicians, nursing staff, and community support services.
• Maintain accurate and timely client records and documentation.
• Participate in supervision, training, team meetings, and service improvement activities.

What You'll Bring

• A warm, respectful, and non-judgemental approach.
• Experience supporting people to work towards their goals and aspirations.
• Strong communication and relationship-building skills.
• An understanding of addiction, mental health, trauma, and recovery.
• Knowledge of community services and support networks.
• A commitment to professional boundaries, confidentiality, and safe practice.
• A commitment to Te Tiriti o Waitangi and ongoing cultural development.
• Level 4 Certificate in Health and Wellbeing, or equivalent experience.
• A current full New Zealand Driver Licence.

Experience working within health, social services, community support, mental health, addiction, or related sectors would be highly regarded. Experience supporting people experiencing trauma, homelessness, or other complex challenges would be advantageous.

What We Can Offer

• A wellbeing allowance.
• A paid day off for your birthday.
• Ongoing professional development opportunities.
• A supportive and experienced multidisciplinary team.
• Meaningful work where you can make a genuine difference in people's lives.

About Us – Christchurch City Mission

The Christchurch City Mission (Te Whare Mīhana Ki Ōtautahi) helps anyone in need, no matter their situation. We work alongside people going through tough times, whether it's due to job loss, housing issues, addiction, family difficulties, or financial stress.

We respond to both immediate crises and long-term challenges. Our services aim to build confidence, dignity, and skills so people can live independently and feel proud of themselves. We've seen lives change through our support and firmly believe everyone deserves compassion, support, and a second chance.

At the Christchurch City Mission, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for the City Mission to apply for our vacant positions. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Note: Applicants must have NZ/AU citizenship, residency, or a valid work visa.