Community Library Service Centre Assistant - Fixed Term

Selwyn District Council; Rolleston; On-site; NZD 30,000 - 42,000; Part time

Job summary

Selwyn District Council is recruiting for a Community Library Service Centre Assistant on a fixed term basis in Rolleston, NZ. The 30-hour week role supports visitors with library and council services, technology help, and community learning.

You will work across sites in the district, bring a welcoming presence, assist with books and resources, and help connect residents to government and community services. Training is provided.

Qualifications

• Excellent customer service skills to host a diverse range of people.
• Confident communicator with cultural competency and inclusivity.
• Enjoy working with others and relate to a wide range of people including tamariki and rangatahi.
• Reliability and initiative are keys to success in this role.
• Strong digital skills and understanding of modern public library service impact in communities.
• Commitment to Te Tiriti o Waitangi and understanding of Te Ao Māori.
• 42 points at NCEA level 3 (University Entrance or equivalent).
• New Zealand driver’s licence.

Responsibilities

• Welcoming and interacting with people of all ages and backgrounds.
• Proactively engaging visitors to create a safe, inclusive atmosphere.
• Providing technology assistance and help with digital resources.
• Assisting the community with council and library services.
• Helping people connect to central government and wider community services.
• Finding, recommending, and shelving books and keeping collections looking great.

Skills

Customer service

Communication

Digital skills

Te Tiriti o Waitangi awareness

Reliability

Teamwork

Education

NCEA Level 3 or University Entrance

Tools

Technology assistance

Job description

See more about the role below, including the responsibilities and skills we are looking for.

Community Library Service Centre Assistant - Fixed Term

Rolleston, New Zealand

Reference: 6937421

We have an exciting opportunity to join our Arts, Culture and Lifelong Learning Team, where you will contribute to a network of welcoming, professional, and responsive libraries and service centres. As a front facing member of our team, you will work with people, technology, online resources, books, events, and programmes. You will build rapport and actively promote our wide range of resources, supporting our community with lifelong learning and discovery.

About the role

This role is:

Hours - 30 hours a week, fixed Term till January 2026 due to a secondment.
Location - Te Ara Ātea*
Monday 8 hours 9.45am - 6.15pm
Tuesday 8 hours 9.45am - 6.15pm
Wednesday 8 hours 9.45am - 6.15pm
Sunday 6 hours 9:45am - 4:15pm

Visitors to our sites come to experience our dynamic public library services and to access Council services (such as paying their rates or registering their dog) and government services (such as meeting with Inland Revenue). No day is the same and full training will be given to the successful applicants.

Responsibilities for this role include, but are not limited to:

• Welcoming and interacting with people from all ages and walks of life.
• Proactively engaging visitors to maintain an atmosphere that feels safe and inclusive for all
• Providing technology assistance and help with digital resources.
• Assisting the community with council and library services.
• Helping people connect to central government and wider community services through the Heartlands initiative.
• Finding, recommending, and shelving books and helping to keep our collections looking great.

*While your home base will be as stated above, you will be required from time to time to work from other facilities across the district - Te Ara Ātea, Lincoln Library and Service Centre, Leeston Library & Service Centre, and Darfield Library & Service Centre.

About you

To be successful in this role you will have:

• Excellent customer service skills to host a diverse range of people
• Confident communicator with cultural competency - Making everyone welcome no matter their age or reason for being in our spaces will be something that you really enjoy
• Enjoy working with others and are naturally able to relate to a wide range of people, including tamariki and rangatahi.
• Reliability and taking initiative will be keys to success in this role
• Strong digital skills along with a good understanding of the kaupapa of a modern public library service and the importance this plays in our communities
• Commitment to Te Tiriti o Waitangi and an understanding of Te Ao Māori
• 42 points at NCEA level 3 (University Entrance or equivalent)
• A New Zealand driver's licence

What we can offer

• Great work-life balance with flexibility
• Career coaching and development
• Three days paid leave between Christmas and New Year
• Two weeks paid Partners Leave
• Sick leave from day one
• Discounts with local and national businesses

About us

Selwyn is one of the fastest-growing districts in New Zealand. We have a fantastic quality of life, great communities, and a thriving economy. Our Council works actively with residents to provide the services and facilities that help our communities to thrive and grow.

Our values are important to us and represent the way we work:

• Be a good human
• Be brave - Think differently
• Better together- Make it happen for Selwyn.

We honour Te Tiriti o Waitangi and we are committed to working with our Treaty partner to deliver on our obligations under Te Tiriti o Waitangi.

We value the safety of our community - this role requires a satisfactory safety check including police vetting and for you to pass a drug and alcohol test.

If you'd like to play a part in making Selwyn the best place to live, work and play, join us today!

Selwyn is the best place to live, work and play.

This Is Selwyn

Our values are important to all of us and represent the way we work. They underpin our friendly and innovative culture.