Community Health Navigator

Placements24; Queenstown; Hybrid; NZD 37,000 - 74,000; Full time

Benefits offered by this job

Fully remote

Full-time

Comprehensive training

Professional development

Work-life balance

Job summary

Placements24 is assisting a client in recruiting a Community Health Navigator for a fully remote, full-time role serving Eastern Cape communities in South Africa. The position focuses on connecting individuals with healthcare services, education, and social support, while working across healthcare providers and community organizations.

The ideal candidate holds a Bachelor's degree in Public Health or related field with at least 3 years of experience in healthcare or social services, and

Qualifications

• Bachelor's degree in Public Health, Health Sciences, Social Work, Nursing, or a related field.
• Minimum of 3 years' experience in healthcare, public health, or social services, with a focus on client navigation or advocacy.
• Demonstrated understanding of the healthcare system, public health principles, and community resources.
• Excellent remote communication, interpersonal, and active listening skills.
• Proficiency in using virtual meeting platforms and electronic health record systems.
• Strong organizational skills and the ability to manage a caseload effectively remotely.
• Empathy, cultural competency, and a commitment to serving diverse populations.
• Ability to work independently and as part of a remote team.

Responsibilities

• Provide remote navigation assistance to clients seeking healthcare services, including appointments, referrals, and insurance information.
• Conduct remote needs assessments to identify health and social service requirements.
• Educate clients on preventive health practices, healthy lifestyle choices, and available wellness programs.
• Connect clients with appropriate healthcare providers, specialists, and community-based support services.
• Assist clients in overcoming barriers to accessing care, such as transportation, language, or financial concerns.
• Maintain accurate and confidential client records, ensuring compliance with data protection regulations.
• Collaborate with healthcare providers, social workers, and community organizations to coordinate care.
• Develop and distribute health education materials through various remote channels.
• Monitor client progress and follow-up to ensure continued engagement with healthcare services.
• Advocate for clients' needs within the healthcare system and community services network.
• Stay informed about health trends, policy changes, and available resources impacting Eastern Cape communities.
• Promote health equity and access to care across the region.

Skills

Remote communication

Interpersonal skills

Active listening

Organizational skills

Caseload management

Cultural competency

Independent work

Team collaboration

Health systems knowledge

Education

Bachelor's degree in Public Health

Tools

Electronic health records (EHR)

Video conferencing

Job description

About the Role

Our client is seeking a dedicated Community Health Navigator to join their team in a fully remote capacity, serving individuals and communities across **Eastern Cape**. This vital role focuses on connecting individuals with essential healthcare services, health education, and social support resources. The Community Health Navigator will act as a crucial link, empowering clients to access and utilize the healthcare system effectively. This is a rewarding opportunity for a motivated professional passionate about improving health outcomes and reducing health disparities. The remote nature of this position allows for significant flexibility while making a profound impact on public health initiatives. We are looking for an empathetic individual with strong communication skills and a deep understanding of healthcare access challenges within **South Africa**.

Key Responsibilities

• Provide remote navigation assistance to clients seeking healthcare services, including appointments, referrals, and insurance information.
• Conduct remote needs assessments to identify health and social service requirements.
• Educate clients on preventive health practices, healthy lifestyle choices, and available wellness programs.
• Connect clients with appropriate healthcare providers, specialists, and community-based support services.
• Assist clients in overcoming barriers to accessing care, such as transportation, language, or financial concerns.
• Maintain accurate and confidential client records, ensuring compliance with data protection regulations.
• Collaborate with healthcare providers, social workers, and community organizations to coordinate care.
• Develop and distribute health education materials through various remote channels.
• Monitor client progress and follow-up to ensure continued engagement with healthcare services.
• Advocate for clients' needs within the healthcare system and community services network.
• Stay informed about health trends, policy changes, and available resources impacting **Eastern Cape** communities.
• Promote health equity and access to care across the region.

Requirements

• Bachelor's degree in Public Health, Health Sciences, Social Work, Nursing, or a related field.
• Minimum of 3 years' experience in healthcare, public health, or social services, with a focus on client navigation or advocacy.
• Demonstrated understanding of the healthcare system, public health principles, and community resources.
• Excellent remote communication, interpersonal, and active listening skills.
• Proficiency in using virtual meeting platforms and electronic health record systems.
• Strong organizational skills and the ability to manage a caseload effectively remotely.
• Empathy, cultural competency, and a commitment to serving diverse populations.
• Ability to work independently and as part of a remote team.
• Reliable internet access and a suitable home office environment.
• Knowledge of health challenges and resources specific to **Eastern Cape**, **South Africa**.

Benefits

This fully remote, full-time position offers a competitive salary and the significant benefit of working from home, providing excellent work-life balance. Our client provides comprehensive training, ongoing professional development, and a supportive team environment. You will have the opportunity to make a tangible difference in improving health outcomes and access to care for underserved populations in **Eastern Cape**. Join a mission-driven organization committed to enhancing community well-being through accessible healthcare.