Community Corrections Admin: Front Desk & Operations

Department of Corrections NZ; Dunedin; On-site; NZD 61,000 - 65,000; Full time

Benefits offered by this job

Learning and development opportunities

Wellbeing support and EAP

Discounts and offers

Meaningful community work

Job summary

The Department of Corrections NZ in Dunedin is seeking an Administration Officer to support Probation Officers and frontline staff in a busy Community Corrections site. This full-time, permanent role keeps the Service Centre running smoothly and provides essential administrative assistance.

You will be the first point of contact for clients, the public, and partner agencies. Applicants should have solid admin experience, strong customer service and communication skills, and a NZ Driver Licence.

Qualifications

• Proven administration experience and strong customer service skills.
• Excellent communication, organisation, and relationship-building abilities.
• Ability to manage competing priorities in a busy environment.
• Collaborative and adaptable approach when working with diverse backgrounds.
• High attention to detail and integrity with sensitive information.
• Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and learning new systems.
• A full New Zealand Driver Licence.

Responsibilities

• Provide essential administrative support to Probation Officers and frontline staff.
• Be the first point of contact for clients and stakeholders.
• Maintain Service Centre operations and manage multiple priorities.
• Support safe and efficient case management processes.

Skills

Administration

Customer service

Communication

Organisation

Record-keeping

Microsoft Office

Driver Licence

Tools

Microsoft Office

Job description

The Department of Corrections NZ in Dunedin is seeking an Administration Officer to support Probation Officers and frontline staff in a busy Community Corrections site. This full-time, permanent role keeps the Service Centre running smoothly and provides essential administrative assistance.

You will be the first point of contact for clients, the public, and partner agencies. Applicants should have solid admin experience, strong customer service and communication skills, and a NZ Driver Licence.