Communications Coordinator - Te Pae o Tararua Ō2NL

Downer; Levin; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Z Energy fuel discount

Marram health care benefits

Discounted holiday homes

Inclusive workplace

$500 referral bonus

Career progression

Job summary

Downer is seeking a Communications Coordinator to support the Ō2NL South Alliance, helping connect communities with project activities and ensuring timely, clear engagement. The role focuses on administration, communications delivery, and stakeholder engagement across this major infrastructure program in Levin and surrounding regions.

Reporting to the Communications and Engagement Manager, you will craft materials, coordinate events, respond to public enquiries, and help implement the

Qualifications

• Tertiary qualification in Communications, Public Relations, Community Development, or related field.
• Strong written and verbal communication skills.
• Experience in communications, customer service, community engagement, or events.
• Experience in infrastructure or construction environments beneficial.

Responsibilities

• Provide administrative support to C&E teams, including document formatting, filing, and correspondence.
• Support procurement and invoicing processes related to communications activities
• Help respond to public enquiries and feedback, including by phone and email
• Provide logistical and administrative support for engagement events
• Assist in implementing the communications plan
• Draft and distribute communication materials (e.g., letters, newsletters, social media updates)
• Support internal and external events
• Promote the Ōtaki to north of Levin Highway project professionally and respectfully.
• Reflect the principles of Te Tiriti o Waitangi - Partnership, Participation, and Protection - in daily interactions.
• Experience in communications, customer service, community engagement, or events
• Experience in infrastructure or construction environments beneficial
• Tertiary qualification in Communications, Public Relations, Community Development, or related field
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Familiarity with design tools (e.g., Canva, InDesign, Photoshop) is a plus
• Ability to manage multiple tasks and meet deadlines
• Passionate about community engagement and public service

Skills

Written communication

Verbal communication

Customer service

Community engagement

Events management

Multitasking

Education

Tertiary qualification in Communications/Public Relations/Community Development

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Teams

Canva

InDesign

Photoshop

Job description

We are looking for a Communications Coordinator to join the Ō2NL South Alliance and support the successful delivery of key stormwater drainage works on this significant infrastructure project.

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

About Ō2NL

The Ōtaki to north of Levin (Ō2NL) highway will dramatically improve safety, resilience, and efficiency, as well as increasing transport choices for the area's growing population. The Ō2NL project is led in partnership with NZ Transport Agency Waka Kotahi, Muaūpoko Tribal Authority, local hapū of Ngāti Raukawa ki te Tonga and council partner Horowhenua District Council.

This transformative project is being delivered using a two-alliance approach, with each alliance delivering a section of the road and associated works. Together alliance partners are working to create a positive legacy for the region, led by our project principles to tread lightly with the whenua and create an enduring legacy. We are seeking excellent people for this unique opportunity to work and collaborate with leading industry organisations.

Te kōwhiringa | The Opportunity

The Communications Coordinator will support the delivery of the Ōtaki to North of Levin (Ō2NL) project by assisting with communications, engagement, and administrative activities that connect the project with its stakeholders and communities. Reporting to the Communications and Engagement Manager, this role plays a vital part in ensuring timely, clear, and culturally respectful communication while maintaining robust administrative systems and processes.

Key Responsibilities

• Provide administrative support to C&E teams, including document formatting, filing, and correspondence.
• Support procurement and invoicing processes related to communications activities
• Help respond to public enquiries and feedback, including by phone and email
• Provide logistical and administrative support for engagement events
• Assist in implementing the communications plan
• Draft and distribute communication materials (e.g., letters, newsletters, social media updates)
• Support internal and external events
• Promote the Ōtaki to north of Levin Highway project professionally and respectfully.
• Reflect the principles of Te Tiriti o Waitangi - Partnership, Participation, and Protection - in daily interactions.
• Experience in communications, customer service, community engagement, or events
• Experience in infrastructure or construction environments beneficial
• Tertiary qualification in Communications, Public Relations, Community Development, or related field
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Familiarity with design tools (e.g., Canva, InDesign, Photoshop) is a plus
• Ability to manage multiple tasks and meet deadlines
• Passionate about community engagement and public service

Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here

Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

• Z Energy fuel discount and monthly freebies
• Free Marram health care benefits and discounted holiday homes
• An inclusive and respectable place to work
• $500 bonus for current employees who refer a friend to Downer
• Progression and development programmes to support personal and professional growth

Have a look at our other great benefits here!

Ko wai mātou | Our Organisation

Want to know more about what it is like to work at Downer? Then head to our People Site here!

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.