Commercial Lead: SME Growth & Partnerships (Remote)

Netsafe; Waitematā; Hybrid; NZD 100,000 - 160,000; Full time

Benefits offered by this job

5 weeks annual leave

Home Internet Payment up to $80

Flexible Working arrangements

Remote and hybrid working arrangements

After probation, four-day work week

Access to the Ignite wellbeing平台

Work only laptop

Paid home broadband

Home office set-up

Job summary

Netsafe, a not-for-profit in Aotearoa New Zealand, seeks a hands-on Commercial Growth Lead to drive early growth of Netsafe services. You will speak with prospective customers and partners, test willingness to pay, and build relationships with SMEs, coordinating commercial activity to sustain Netsafe’s mission.

You’ll combine practical sales and business development with strong coordination, working across service, innovation, communications and operations teams.

Qualifications

• Experience working with SMEs and building trusted relationships with business owners.
• Practical sales and business development experience, including developing sales funnels.
• Evidence of taking a service or product from idea to paying customer.
• Warm, confident communication and a customer-focused approach.
• Strong organisation, attention to detail and reliable follow-through.

Responsibilities

• Lead customer discovery with SMEs, business networks and potential institutional partners.
• Identify priority customer problems and translate them into service ideas.
• Identify leads and support outreach using agreed messaging.
• Develop pricing, delivery models and routes to markets.
• Personally lead targeted outreach and build opportunity pipelines.
• Prepare draft proposals, presentations, and present sales materials to funders, channel partners.
• Gather customer feedback to help improve our approach.
• Provide clear recommendations about whether Netsafe should proceed, pivot, partner, scale or stop.

Skills

Sales experience

Business development

CRM management

Proposal writing

Stakeholder management

Tools

CRM software

Job description

Netsafe, a not-for-profit in Aotearoa New Zealand, seeks a hands-on Commercial Growth Lead to drive early growth of Netsafe services. You will speak with prospective customers and partners, test willingness to pay, and build relationships with SMEs, coordinating commercial activity to sustain Netsafe’s mission.

You’ll combine practical sales and business development with strong coordination, working across service, innovation, communications and operations teams.