Clinical Operations Leader – Addiction Services (Permanent)

Haines Attract for The Salvation Army; Auckland; Hybrid; NZD 113,000 - 130,000; Full time

Benefits offered by this job

Salvation Army leave

Free professional supervision & EAP

Subsidised flu vaccinations

Discount card

Job summary

The Salvation Army Auckland Bridge is seeking a dynamic Clinical Operations Manager to lead health professionals across multiple programmes in Auckland. The role focuses on operations and clinical leadership with a strong emphasis on quality, contracts, and community partnerships.

Based in Mt Eden, the role requires governance, HR oversight, and robust reporting to achieve service outcomes aligned with the Salvation Army mission.

Qualifications

• Degree and Full Registration in Addictions or related field i.e. Nursing, Social Work, Counselling or Psychology for at least 5 years.
• Proven experience in leadership of Residential and Community alcohol and other drug addiction services for at least 3 years.
• Strong leadership capabilities with a proven Human Resources background
• Effective communication skills, able to deliver professional presentations to diverse audiences.
• Able to work within the principles of the Te Tiriti o Waitangi and have the ability and confidence to build and strengthen partnerships with Mana Whenua and community networks.
• The ability to work as a team member while evidencing effective self-management and organisation.
• Be contract literate, able to deliver measurable outcomes within time frames.
• Contribute innovative solutions that support retention and expansion of contracts and funding.
• Strong administrative skills including significant computer skills and report writing
• Experience in facilitating groups and in case management in the Alcohol and Drug field.
• Empathy with the values and mission of The Salvation Army

Responsibilities

• Lead a team of health professionals and provide operations and clinical leadership across Mt Eden, Waitākere, Manukau Bridge and Manurewa respite services.
• Oversee contracts, performance metrics and reporting to funders.
• Build and sustain partnerships with Mana Whenua and community networks.
• Ensure service delivery within timeframes and measurable outcomes.
• Represent the service in internal and external stakeholder engagements.

Skills

Leadership

Communication

Team management

Report writing

Education

Degree and Full Registration in Addictions or related field

Tools

Computer skills

HR systems

Job description

The Salvation Army Auckland Bridge is seeking a dynamic Clinical Operations Manager to lead health professionals across multiple programmes in Auckland. The role focuses on operations and clinical leadership with a strong emphasis on quality, contracts, and community partnerships.

Based in Mt Eden, the role requires governance, HR oversight, and robust reporting to achieve service outcomes aligned with the Salvation Army mission.