Clinic Receptionist & Admin – Hearing Care

Sonova; Tauranga; Híbrido; NZD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Friendly social environment with team/

Salaries and bonuses recognizing merit

Parental Leave Package & Paid Partners

Wellbeing Allowance $200

Triton Perks – retailer discounts

Extra leave days (Birthday, YOU day, a

Free Financial Advice Sessions

Descripción de la vacante

Sonova's Triton Hearing in New Zealand seeks a Clinical Receptionist/Administrator to manage day-to-day clinic operations, greet clients, and handle diary and admin tasks. You’ll work across reception and administrative duties, processing insurance applications, subsidies, and ACC claims, and generate daily CRM reports.

Training is provided for in-house hearing aid repairs. You’ll thrive if you enjoy helping people, are ready to learn audiology, and can work autonomously within a team, while

Formación

• Ability to deliver exceptional customer service.
• Willingness to learn audiology and potentially train as a Tele Assistant.
• Able to work autonomously and as part of a team in various clinic settings.
• Good general computer literacy for admin tasks.

Responsabilidades

• Clinic operations: manage day-to-day operations.
• Reception duties: greet clients and handle front-desk tasks.
• Diary management: maintain the clinic schedule.
• Administrative tasks: process insurance, government subsidies, and ACC claims.
• Data management: run daily CRM reports.
• Technical: in-house hearing aid repairs with training provided.
• Community engagement: participate in local marketing initiatives.

Conocimientos

Customer service

Autonomous work

Computer literacy

Interest in audiology

Herramientas

CRM system

Descripción del empleo

Sonova's Triton Hearing in New Zealand seeks a Clinical Receptionist/Administrator to manage day-to-day clinic operations, greet clients, and handle diary and admin tasks. You’ll work across reception and administrative duties, processing insurance applications, subsidies, and ACC claims, and generate daily CRM reports.

Training is provided for in-house hearing aid repairs. You’ll thrive if you enjoy helping people, are ready to learn audiology, and can work autonomously within a team, while