Clinic Administrator - Student Health

University of Otago; Dunedin; On-site; NZD 64,000 - 68,000; Part time

Job summary

The University of Otago is seeking a part-time Clinic Administrator for Student Health Services in Ōtepoti/Dunedin. You will provide reception support, register patients, and book appointments for students and clinicians, while handling referrals and confidential records.

Ideal candidates will have health sector experience, strong computing skills, and the ability to work autonomously within a multidisciplinary team. The role includes pro-rata salary and adherence to NZ work rights.

Qualifications

• Previous experience in a busy, complex environment requiring discretion and interpersonal skills.
• Experience in the health sector is highly advantageous.
• Knowledge of patient management systems (Medtech Evolution or similar).
• Able to manage multiple priorities with urgency.
• Proven computing skills across common software.

Responsibilities

• Provide reception services.
• Register patients and update information.
• Book appointments for students and clinicians.
• Process referrals.
• Assist clinicians with reporting.
• Utilise computer systems and billing.
• Manage ACC claims registration, processing and management.
• Maintain confidential patient records.

Skills

Reception experience

Health sector experience

Patient management systems

Multitasking

Computing skills

Teamwork

Commitment to multidisciplinary teams

Tools

Medtech Evolution or similar

Job description

The University of OtagoTe Whare Wānanga o Otāgo

The University of Otago is New Zealand’s first university and one of its finest. It is a leader across all fields of academic endeavour - the humanities, sciences, health sciences and...

STUDENT HEALTH SERVICES | TE RATOKA HAUORA ĀKOKA

Student Health Services (SHS) provide a full range of primary health care services for students at the University of Otago. We have an experienced team of 65 full and part-time staff including GPs, Nurses, Mental Health and Wellbeing, and Administration staff who provide approximately 45,000 appointments per annum. The large and diverse health team and the distinctive campus provide a stimulating and challenging multidisciplinary work environment.

Student Health Services is committed to equity and diversity and seeks to provide an accessible, respectful and welcoming environment in which all students and staff receive the individual support and resources they need. SHS promotes and upholds equity in its processes, and values the individual differences that enrich its community. We are recognised as a Rainbow Tick certified employer and a Foundation certified and Cornerstone accredited practice, which means we meet a standard of inclusivity and manaakitanga for our staff and students, and we are committed to continuous improvement.

The role | Te mahi

As a Clinic Administrator, you will provide effective and efficient administrative support to staff, students and patients for our Student Health Services.

A strong customer service focus and confidentiality are critical to success in this role.

Some key tasks include:

• Providing reception services.
• Patient registration and updating information.
• Booking appointments for students and clinicians.
• Processing referrals.
• Assisting clinicians with reporting.
• Utilising computer systems and billing.
• Undertaking external agency processes such as ACC claims registration, processing and management.
• Confidential management of patient records.

• Previous experience working in a busy, complex working environment that requires a high level of discretion, sensitivity, accuracy and interpersonal interaction.
• Previous experience working in the health sector and in particular, a medical practice would be highly advantageous (but not necessary) as would knowledge of patient management systems (Medtech Evolution or similar).
• Capable of managing multiple priorities with a strong sense of urgency.
• Demonstrate well-developed computing skills and proven competency with a range of software applications.
• Work proactively and supportively within a team to create a positive culture.
• Commitment and ability to work in a multi-disciplinary team.

This is a permanent, part-time (15 hours), semester only vacancy located in Ōtepoti, Dunedin. Hours of work are Monday & Tuesday 12.00pm to 8:30pm.

The appointment range for this role is $63,508 to $68,185 per annum. Top of the range is $73,640 (pro-rata).

You must have the right to live and work in New Zealand to apply for this role.

The University of Otago’s aspires to be a Te Tiriti-led university that is committed to partnership with mana whenua and upholding Te Tiriti o Waitangi.

The University is committed to meeting its obligations under the Childrens Act 2014. Candidates who successfully make the final stages of the recruitment process will be required to undergo a safety check.

For further information or to discuss the role in confidence please contact Brylee Saunders, via the contact details below.

Additional Information Note: As a part-time position, the salary range for this role will be the pro-rata equivalent of the annual full-time salary range listed.