Chapter Area Lead - Change Management

TribeRecruit New Zealand; Auckland; On-site; NZD 180,000 - 240,000; Full time

Job summary

TribeRecruit New Zealand supports a major, highly regarded enterprise in Auckland to appoint a senior Change leader who will set the direction for Change Management across a large portfolio.

You will lead end-to-end performance and maturity of Change Management, establish governance standards, and build an enterprise view of change demand to inform planning and decision-making.

Qualifications

• Senior-level experience in enterprise change management and governance.
• Proven ability to lead senior stakeholders and cross-functional teams.

Responsibilities

• Set strategic direction for enterprise Change Management, including standards and governance.
• Build enterprise view of change demand and impacts for planning and prioritisation.
• Lead a leadership cohort (approx. 5 direct reports) and 20+ indirect reports.
• Embed people-centred change approaches across delivery and ensure consistent methodology.
• Own benefits realisation with clear outcomes tracked and delivered.
• Identify enterprise change risks and address with senior stakeholders.
• Partner with senior leaders to align change capability with priorities.
• Oversee tooling and AI governance across the change practice.

Skills

Change leadership

Enterprise governance

Leadership of leaders

Risk management

Banking/FS domain

Education

Bachelor's degree or equivalent

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

About the Opportunity

A major, highly-regarded enterprise is investing heavily in transformation and is looking for a senior Change leader to set the direction for Change Management across a large portfolio. This is a high-impact leadership role for someone who enjoys complexity, can influence at executive level, and is passionate about building a change practice that delivers real, measurable outcomes.

This role sits within a Transformation & Delivery function and operates at an enterprise level to shape how change is governed, measured, and embedded across the organisation.

What you’ll Do

You’ll take accountability for the end-to-end performance and maturity of Change Management across the business, including:

• Setting the strategic direction for enterprise Change Management (standards, governance, quality, and effectiveness measures).
• Building an enterprise view of change demand and impacts to inform planning, prioritisation and decision-making.
• Leading a leadership cohort (around 5 direct reports) and a broader practice of 20+ indirect reports, uplifting capability, consistency and engagement across the team.
• Embedding structured, people-centred change approaches across delivery—ensuring methodology is applied consistently and well.
• Owning practice effectiveness and benefits realisation (clear outcomes defined, tracked and delivered).
• Proactively identifying enterprise change risks and working with senior stakeholders to address them early.
• Partnering closely with senior leaders to align change capability to current and future priorities.
• Overseeing tooling and AI governance across the change practice (ethical, consistent, value-focused use).

This is suited to an experienced, credible enterprise Change leader who can lead through ambiguity and influence across a matrix with commercial experience in banking, financial &/or enterprise sectors.

What you’ll Bring

• Strong experience leading enterprise-scale change capability (standards, governance, and measurable value realisation).
• Deep capability across change strategy, frameworks, impact assessment, business readiness, and effectiveness measurement.
• Proven leadership of leaders and the ability to build high-performing cohorts (capability uplift, engagement, succession).
• Strong judgement and risk lens—comfortable operating in high-governance environments.
• Core enterprise background with banking/financial services strongly preferred; insurance or similarly regulated environments will also be considered.