Catering Operations Supervisor - Queenstown

Placements24; Queenstown; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive annual salary

Health and retirement benefits

Professional development

Dynamic work environment

Growth opportunities

Job summary

Placements24 is seeking a motivated Catering Operations Supervisor to oversee Queenstown catering services. You will supervise staff, manage event logistics, and ensure high standards of food quality and service across diverse events.

We value hands-on leaders with strong problem-solving abilities, and a commitment to exceptional customer service within the local hospitality sector. This role offers a dynamic environment and opportunities for growth within the team.

Qualifications

• Minimum of 3 years of experience in a supervisory role within catering or hospitality.
• Proven ability to manage teams and oversee event logistics.
• Strong understanding of food and beverage service standards and hygiene protocols.
• Excellent organizational, communication and problem-solving skills.
• Ability to work under pressure and adapt to changing event needs.
• A commitment to providing exceptional customer service in Queenstown.

Responsibilities

• Supervise and coordinate the daily activities of the catering team, including staff scheduling and task delegation.
• Ensure all catering events are set up, executed, and broken down according to client specifications and company standards.
• Monitor food and beverage quality, presentation, and service delivery.
• Manage inventory levels of supplies and equipment, ensuring sufficient stock for events.
• Implement and enforce health, safety, and hygiene regulations within the catering operations.
• Address and resolve any operational issues or client concerns promptly and effectively.

Skills

Team supervision

Event logistics

Customer service

Problem solving

Communication

Job description

About the Role

Our client is looking for a motivated and organized Catering Operations Supervisor to oversee their catering services in Queenstown . This role is critical for ensuring the smooth and efficient delivery of catering for various events and clients. You will be responsible for supervising staff, managing logistics, maintaining quality standards, and ensuring client satisfaction. The ideal candidate is a hands‑on leader with excellent problem‑solving skills and a strong understanding of catering operations, dedicated to upholding the highest standards of service and professionalism within the local hospitality sector.

Key Responsibilities

• Supervise and coordinate the daily activities of the catering team, including staff scheduling and task delegation.
• Ensure all catering events are set up, executed, and broken down according to client specifications and company standards.
• Monitor food and beverage quality, presentation, and service delivery.
• Manage inventory levels of supplies and equipment, ensuring sufficient stock for events.
• Implement and enforce health, safety, and hygiene regulations within the catering operations.
• Address and resolve any operational issues or client concerns promptly and effectively.

Requirements

• Minimum of 3 years of experience in a supervisory role within the catering or hospitality industry.
• Proven ability to manage teams and oversee event logistics.
• Strong understanding of food and beverage service standards and hygiene protocols .
• Excellent organizational, communication, and problem‑solving skills.
• Ability to work under pressure and adapt to changing event needs.
• A commitment to providing exceptional customer service in Queenstown .

Benefits

• Competitive annual salary with potential for performance-based increases.
• Comprehensive health and retirement benefits.
• Opportunities for professional development and advancement within the company.
• A dynamic work environment with exposure to diverse events.
• Be part of a growing catering team in the Eastern Cape.