Category Customer Senior Analyst

Kraft Heinz; Auckland; On-site; NZD 90,000 - 120,000; Full time

Job summary

Kraft Heinz is seeking a Category Customer Senior Analyst based in Auckland, New Zealand. This permanent role offers a pathway to grow within a dynamic Sales team that values internal advancement.

Join a global leader with a proven track record of development opportunities and a collaborative work culture in Newmarket/Auckland. You'll focus on strategic planning, category strategies and range reviews to drive business results.

Qualifications

• Strong commercial acumen with experience in Sales or Category management.
• Customer facing experience to sell plans to customers.
• Interpersonal and presentation skills to influence internally and externally.
• Action-focused mindset with ability to deliver through others.
• Experience with Quantium, Circana or Dunnhumby preferred.
• Advanced Excel and PowerPoint skills.
• FMCG experience is desirable.
• Experience in Category Management/Sales functions.

Responsibilities

• Support the Category Customer Manager with analysis for Joint Business and Joint Category plans.
• Align KH and Customer strategies over 18 month horizons.
• Perform detailed knowledge of retailer performance in categories Kraft Heinz participates in.
• Develop retailer-oriented plans and close gaps with Finance.
• Complete monthly market share reviews and routine checks.
• Support Must Win/Grow range reviews and sell-in for workshops with Sales, Category Revenue, and Category Development.
• Consult on customer target setting for new product launches and promotions.
• Identify risks and develop retailer-focused plans communicating with sales and marketing teams.
• Assist with range review deletion defense stories aligned to strategies.
• Support customer planning focusing on segmentation, ranging gaps, and promotional activation.

Skills

Strong commercial acumen

Customer facing

Interpersonal & presentation skills

Action-focused mindset

Quantium/Circana or Dunnhumby

Advanced Excel

PowerPoint

Account management experience

Promotion and/or range modelling

Nielsen/IRI Scan/Panel

Demantra/JDA/Tableau

FMCG experience

Category Management/Sales experience

Tools

Nielsen

IRI Scan

Panel

Demantra

JDA

Tableau

Quantium

Dunnhumby

Job description

• Opportunity to grow your career with Kraft Heinz!
• Collaborative and dynamic work environment

Job Description

Category Customer Senior Analyst

• Opportunity to grow your career with Kraft Heinz!
• Collaborative and dynamic work environment
• Location: Auckland, New Zealand.

Kickstart Your Career with Kraft Heinz!

Are you looking to grow your career in Sales? Do you want to join a dynamic team with a proven track record of internal growth and career advancement opportunities? We have an exciting permanent opportunity for a Category Customer Senior Analyst to join our Sales team, based in Auckland, New Zealand.

The Company

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

Key Position Responsibilities Include, But Not Limited To

Strategic Planning

• Support the Category Customer Manager with process and analysis for formation of Joint Business and Joint Category plans
• Aligning KH and Customer strategies and activities over 18 month horizons

Category Strategy

• Detailed knowledge and understanding of the performance by retailer for the categories Kraft Heinz participates in, with primary focus on Balance/Protect Categories
• Support the risks and opportunities process by developing and monitoring retailer-oriented plans through cross-functional initiatives, collaborating with Finance to close gaps against the plan,
• Complete monthly review of market share and scan for internal routines and planning

Range Reviews

• Support the objective setting and R&O process for Must Win/Grow range reviews
• Support the development of stories and sell-in for customer-facing workshops and range reviews in partnership with Sales, Category Revenue, and Category Development.
• Consult on customer target setting for new product launches, including distribution and margin assumptions
• Identify risks and develop retailer-oriented plans, ensuring effective communication of category strategies and assumptions with sales, marketing, and demand planning teams.
• Support the formation of deletion defense stories to ensure optimal range review outcomes, aligned with category strategies and retailer objectives.
• Support with customer planning, focusing on segmentation, ranging gaps, and promotional activation.

Insights

• Collaborate with Category Development and Marketing teams to make ranging category decisions to support Kraft Heinz strategic objectives.
• Develop and leverage tools, processes, insights, and systems capabilities related to range, shelf layout, and distribution performance.

What You'll Bring

• Strong commercial acumen ideally through direct experience in Sales or Category management
• Customer facing experience to sell plans to customers
• Strong interpersonal and presentation skills to influence and sell recommendations internally and externally
• Action-focused mindset with proven ability to deliver through others
• Quantium, Circana or Dunnhumby experience
• Advanced Excel and Power Point
• Account management experience advantageous
• Promotion and/or range modelling
• Systems knowledge a plus: Nielsen/IRI Scan/Panel (e.g. Temple, UNIFY), Demantra, JDA, Tableau, Quantium, Dunnhumby
• Number of years working experience in Category Management and Shopper insights, Key Account Management or Sales related function.
• FMCG experience is desired.

Location(s)

Newmarket - Auckland

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.