Casual - Waitepeka Dairy

Jobspace; Otago; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

Structured training and development

Modern tools and equipment

Supportive team culture

Job summary

Carter’s Tyre Service in Cromwell is seeking a Fleet Service Tyre Technician to join our Fleet Service team. You will manage tyres on client fleets, handle callouts, and work across trucks, heavy equipment, and off-road vehicles.

The role emphasizes delivering top customer service and safety in a busy workshop environment. Responsibilities include tyre fitting, puncture repairs, fleet inspections, after-hours support, and thorough paperwork.

Qualifications

• NZ Full Drivers Licence; clean record.
• Strong written and verbal communication skills.
• Ability to work unsupervised in a busy workshop.

Responsibilities

• Strip and fit tyres as required.
• Repair punctures following management guidelines.
• Perform fleet inspections and report unsafe tyres.
• Notify customers of faults like wheel alignments.
• Attend to after-hours callouts when required.
• Manage stock levels and retreads as needed.
• Adhere to Health & Safety regulations and protect personal safety.
• Make daily calls to customers per run sheets.
• Complete and submit paperwork daily with order details.

Skills

NZ Drivers Licence

Clear communication

Independent worker

Job description

At Carters Tyre Service, our people are our greatest asset. We pride ourselves on delivering industry-leading service while maintaining a strong focus on safety, quality, and teamwork.

We regularly outperform the big brand names by offering great value and excellent service to the general public – and world-leading innovation on comprehensive tyre management solutions for small to large scale fleets, OTR and agribusiness. We’re also big believers in sustainability and giving back to communities.

If you're looking for a challenging and rewarding role where you can build a long-term career, we'd love to hear from you.

About the Role

We are looking for a Fleet Service Tyre Technician to join our Fleet Service team based in Cromwell.

You will be performing tyre management on our client's commercial fleets as well as call outs and after-hours requirements. Work will be on commercial trucks, utility vehicles, heavy construction equipment, and off-road vehicles.

Part of this role will be to deliver on the Carter’s Tyre Service pledge of 100% total customer satisfaction in our products and services to our customer… and to provide the highest quality customer service and sales for Carter’s Tyre Service.

Required Skills & Experience

• A clean full NZ Drivers Licence
• Effective communication skills, must have good written and verbal skills
• The ability to work on your own, unsupervised and in a busy workshop environment

About you…

• A friendly and positive outlook with a customer service focus
• A genuine passion for vehicles and helping customers
• Strong punctuality and organisational skills
• High energy, urgency, and follow-up discipline when it comes to Health & Safety
• A strong attention to detail when filling out admin or paperwork tasks

Specific Duties and Responsibilities

This shift runs during those hours our customers vehicles are out working. The main purpose is to respond to tyre-related damage caused in service at a variety of locations.

• Strip and fit tyres as required.
• Repair punctures according to the guidelines set out by management.
• Perform fleet inspections, and report to the person responsible when tyres become unsafe and require replacement.
• Alert customers to any vehicle faults within their fleet, e.g. wheel alignments etc.
• Attend to callouts / After Hours callouts when and where required.
• Manage stock holding/levels and customer requirements for retreads where required.
• Observe all customer and company Health & Safety regulations. Including measures to ensure that your own safety is not compromised.
• Responsible for daily calls to customers as per run sheets.
• Complete and submit paperwork daily, includes obtaining order numbers and service details.

Additional Duties

• Clean and keep your workspace, tools and appearance at a high level of tidiness - Includes greasing & oiling air tools and cleaning company vehicle weekly.
• Always maintain a professional manner when dealing with all customers, and members of the public as a representative of the company.
• Keep track of services, charges and account activity, and inform management of any discrepancies, or impending RUC charges.
• Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
• Support and help develop a positive workplace culture.
• Responsibly manage business resources within accountability levels.

What’s in it for you?

• Competitive remuneration
• Overtime opportunities
• Structured training and development
• Modern equipment and tools
• A supportive team environment and culture