Field Service Technician – Heavy Diesel, Nz-Owned

Tdx; Central Otago; On-site; NZD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

Training & development

Modern equipment

Supportive team culture

Job summary

Tdx is seeking a Fleet Service Tyre Technician to join our Fleet Service team based in Cromwell. The role focuses on tyres across customer vehicles in service, with responsibilities including strip/fit, puncture repairs, fleet inspections, and after-hours callouts.

The successful candidate will work in a busy workshop, maintain high safety standards, and keep precise admin records. This position offers competitive pay, opportunities for overtime, and structured training in modern equipment.

Qualifications

• Must hold a clean NZ Driver’s Licence.
• Excellent written and verbal communication skills.
• Ability to work unsupervised in a busy workshop environment.

Responsibilities

• Strip and fit tyres as required.
• Repair punctures according to guidelines.
• Perform fleet inspections and report unsafe tyres.
• Notify customers of vehicle faults (e.g. wheel alignments).
• Attend after-hours callouts when required.
• Manage stock levels and retreads when needed.
• Follow health and safety regulations to protect yourself and others.
• Make daily customer calls per run sheets.
• Complete and submit daily paperwork with order numbers and service details.

Skills

NZ Driver’s Licence

Effective communication

Self-motivated in busy workshop

Job description

About the Role We are looking for a Fleet Service Tyre Technician to join our Fleet Service team based in Cromwell.

Required Skills & Experience

• A clean full NZ Drivers Licence
• Effective communication skills, must have good written and verbal skills
• The ability to work on your own, unsupervised and in a busy workshop environment

About you…

• A friendly and positive outlook with a customer service focus
• A genuine passion for vehicles and helping customers
• Strong punctuality and organisational skills
• High energy, urgency, and follow-up discipline when it comes to Health & Safety
• A strong attention to detail when filling out admin or paperwork tasks

Specific Duties and Responsibilities

This shift runs during those hours our customers vehicles are out working. The main purpose is to respond to tyre-related damage caused in service at a variety of locations.

• Strip and fit tyres as required.
• Repair punctures according to the guidelines set out by management.
• Perform fleet inspections, and report to the person responsible when tyres become unsafe and require replacement.
• Alert customers to any vehicle faults within their fleet, e.g. wheel alignments etc.
• Attend to callouts / After Hours callouts when and where required.
• Manage stock holding/levels and customer requirements for retreads where required.
• Observe all customer and company Health & Safety regulations. Including measures to ensure that your own safety is not compromised.
• Responsible for daily calls to customers as per run sheets.
• Complete and submit paperwork daily, includes obtaining order numbers and service details.

Additional Duties

• Clean and keep your workspace, tools and appearance at a high level of tidiness - Includes greasing & oiling air tools and cleaning company vehicle weekly.
• Always maintain a professional manner when dealing with all customers, and members of the public as a representative of the company.
• Keep track of services, charges and account activity, and inform management of any discrepancies, or impending RUC charges.
• Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
• Support and help develop a positive workplace culture.
• Responsibly manage business resources within accountability levels.

What’s in it for you?

• Competitive remuneration
• Overtime opportunities
• Structured training and development
• Modern equipment and tools
• A supportive team environment and culture