Casual Relief Worker - Kaimahi Whakakapi Waimori

Auckland City Mission; Auckland; On-site; NZD 32,000 - 43,000; Part time

Benefits offered by this job

Opportunities for career progression

Access to EAP and external supervision

Ongoing training and development

Staff discounts at Op Shops and Pharam

Access to low-cost fresh produce

Public transport access and discounted

Discounted parking

Job summary

Auckland City Mission is seeking a Casual Relief Worker to provide support across Transitional Housing in Auckland. You will help maintain staffing ratios and deliver safe, respectful, empathetic, client-centred care, with mentoring and on-the-job learning to progress within the Mission.

The role focuses on assisting residents with daily living, meals, chores, and activities, while also contributing to security and wellbeing within the hostel environment.

Qualifications

• Experience in homelessness/mental health/addiction or residential care.
• Ability to work shifts, including night shifts, and establish routines.
• Ability to de-escalate situations and manage emotions.
• Strong rapport-building and relationship skills.
• Resourcefulness and proactive problem solving.

Responsibilities

• Carry out tasks across a broad spectrum of roles within the hostel as delegated.
• Assist in the kitchen with meal preparation and service.
• Support residents with daily living activities and appointments outside the hostel.
• Join in or facilitate some activities.
• Provide security and monitoring.

Skills

Client engagement

Shift work

Emotional regulation

Interpersonal skills

Problem solving

Job description

Casual Relief Worker - Kaimahi Whakakapi Waimori

Auckland City Mission – Auckland, North Island

The purpose of this role is to provide casual relief staff support across Transitional Housing to maintain staffing ratios to ensure residents are supported in a safe, respectful, empathetic and client-centred manner. We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland City Mission.

Duties

• Carry out tasks across a broad spectrum of roles within the hostel as have been delegated to you.
• Assist in the kitchen with meal preparation & service.
• Support residents with their chores/daily living activities and appointments outside of the hostel.
• Join in or facilitate some activities.
• Security and Monitoring.

Skills & Experience

• Experience working in the sector with a focus on client engagement in the field of homelessness, mental health / addiction and residential care.
• Experienced in shift work shift work particularly establishing routine around night shift.
• Ability to de-escalate situations and manage own emotional regulation.
• Ability to build rapport, build and maintain relationships and interpersonal skills.
• Ability to solve problems and be resourceful.

Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities.

What we offer

• Opportunities to strengthen cultural connection through weekly kapa haka, waiata and monthly romiromi.
• Access to EAP and external supervision.
• Ongoing training and development.
• Staff discounts at Auckland City Mission Op Shops and Pharmacy.
• Access to low-cost fresh produce through the Mission Grocer.
• Convenient access to public transport and discounted parking options.
• Opportunities for career progression within the Mission.

About the organisation

With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite.

We believe in people, collective responsibility, and hope - and invite those who share our values to join us.

For a copy of the Job Description visit casual-relief-worker-jd-(1).pdf.docx