Casual Relief Worker - Kaimahi Whakakapi Waimori

QJumpers Recruitment Services; Auckland; Hybrid; NZD 30,000 - 39,000; Part time

Benefits offered by this job

EAP and supervision

Training and development

Staff discounts

Mission Grocer access

Public transport access

Job summary

Auckland City Mission is seeking a Casual Relief Worker to provide on‑duty support across a hostel, helping maintain safe, respectful, client‑centred care. You will learn on the job and be mentored for a longer‑term career with the Mission.

This casual role offers opportunities to participate in cultural activities, join in on daily living supports, and contribute to a team focused on real community impact.

Qualifications

• Experience in homelessness, mental health/addiction and residential care.
• Experience with night shift and routine setting.
• Ability to de-escalate situations and regulate emotions.
• Ability to build rapport and maintain relationships.
• Ability to solve problems and be resourceful.

Responsibilities

• Carry out tasks across a broad spectrum of hostel roles as directed.
• Assist in the kitchen with meal preparation and service.
• Support residents with chores, daily living activities and appointments outside the hostel.
• Join in or facilitate activities.
• Security and monitoring.

Skills

Client engagement

Shift work

De-escalation

Interpersonal skills

Problem solving

Job description

Casual Relief Worker - Kaimahi Whakakapi Waimori

Listed 11 days Ago

Auckland City Mission

Non-profit - Social Services

About this role

The purpose of this role is to provide casual relief staff support across Transitional Housing to maintain staffing ratios to ensure residents are supported in a safe, respectful, empathetic and client-centred manner. We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland City Mission.

Duties

• Carry out tasks across a broad spectrum of roles within the hostel as have been delegated to you.
• Assist in the kitchen with meal preparation & service.
• Support residents with their chores/daily living activities and appointments outside of the hostel.
• Join in or facilitate some activities.
• Security and Monitoring.

Skills & Experience

• Experience working in the sector with a focus on client engagement in the field of homelessness, mental health / addiction and residential care.
• Experienced in shift work shift work particularly establishing routine around night shift.
• Ability to de-escalate situations and manage own emotional regulation.
• Ability to build rapport, build and maintain relationships and interpersonal skills.
• Ability to solve problems and be resourceful.

Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities.

What we offer

• Opportunities to strengthen cultural connection through weekly kapa haka, waiata and monthly romiromi.
• Access to EAP and external supervision.
• Ongoing training and development.
• Staff discounts at Auckland City Mission Op Shops and Pharmacy.
• Access to low-cost fresh produce through the Mission Grocer.
• Convenient access to public transport and discounted parking options.
• Opportunities for career progression within the Mission.

About the organisation

With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite.

We believe in people, collective responsibility, and hope - and invite those who share our values to join us.