Casual Administration Clerk - ED/ADU

Health New Zealand - Te Whatu Ora Waitematā; Auckland; On-site; NZD 30,000 - 36,000; Full time

Job summary

Health New Zealand Waitematā is seeking a casual Front Line Administration Clerk for North Shore Hospital ED/ADU. The role provides flexible, varied shifts that support patient intake and hospital administration.

You will be part of a fast-paced team, engaging with patients and families, and assisting with essential clerical tasks while training is provided.

Qualifications

• Excellent attention-to-detail and interpersonal skills.
• Strong customer service and communication abilities.
• Ability to work to deadlines and under pressure.
• Proficiency with computers and administration tasks.

Responsibilities

• Be the first point of contact for ED/ADU and patients.
• Support during fast-paced, varied shifts across the Emergency Department.
• Contribute to a team environment and ensure smooth administrative processes.

Skills

Attention to detail

Customer service

English proficiency

Deadline-driven

Resilience under pressure

Problem-solving

Administration skills

Computer literacy

Multitasking

Team oriented

Job description

Front Line Administration Clerk

Casual role work as and when required to suit your availabilityEmergency Department/Assessment and Diagnostic Unit North Shore HospitalHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

About the RoleAre you bored working 9-5?Are you looking to make a difference in peoples lives?Are you looking for flexibility and variety that no other administration role can give you?Look no further, this role could be for you!ED/ADU is the gateway into the hospital and usually the start of a patients experience in the hospital. Our clerks are often the first person people engage with when coming into the hospital. If you are someone who likes to be part of a team and work in a fast-paced, ever changing environment, this role could be for you. Working across different shifts and in different areas of the Emergency Department also means there is variety in your work, as you interact with patients experiencing varying medical conditions and injuries as well as their families.We are a 24/7 service and shift work is a big component of this role, so staff are required to work across the range of shifts.Clickhereto view the position description.

About Us

Health New Zealand Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. It has the largest population of any district health area.

For more information on living and working in Waitematā District, clickhere.

About you

While experience in dealing with patients in a health care environment would be preferable, it is not essential as training will be provided. We are looking for people with the following skills:

• exceptional attention-to-detail
• excellent customer service and interpersonal
• excellent command of the English language
• ability to work to deadlines
• ability to work under pressure and with minimal supervision
• initiative for problem-solving
• strong administration processing ability
• computer proficiency
• multi-tasking skills
• enjoy working as part of a team in a fast-paced, sometimes stressful, environment.

If this interests you, and you have permanent, legal entitlement to work in New Zealand.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of NewZealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Job reference: WDHB21788