Car Finance Intake & Case Support Specialist

Embeth; Hamilton; On-site; NZD 20,000 - 30,000; Full time

Benefits offered by this job

Full training

Continuous support

Career progression

Job summary

CarPow in Hamilton, New Zealand is seeking enthusiastic individuals for Sales Support / Case Management. You will guide customers through the car finance process, perform outbound calls, collect documents, run credit checks, and provide admin support to sales and compliance teams.

No finance experience is required; full training is provided. The role is ideal for organized, friendly applicants who are motivated, with strong time management and attention to detail.

Qualifications

• No finance experience required; full training provided.
• Candidates should be confident on the phone and able to use online systems.
• Strong attention to detail and a proactive work style.

Responsibilities

• Guide customers through the car finance process and gather key information.
• Make outbound calls and send emails to collect required documents.
• Enter and assess customer affordability details and run credit checks.
• Provide admin support to the sales and compliance teams.
• Respond to inquiries via phone, email, and online portal.

Skills

Phone skills

Organized

Customer focus

Time management

Job description

CarPow in Hamilton, New Zealand is seeking enthusiastic individuals for Sales Support / Case Management. You will guide customers through the car finance process, perform outbound calls, collect documents, run credit checks, and provide admin support to sales and compliance teams.

No finance experience is required; full training is provided. The role is ideal for organized, friendly applicants who are motivated, with strong time management and attention to detail.