Capability and Development Coordinator

SmartRecruiters, Inc.; Māngere-Ōtāhuhu; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Staff Travel benefits

FlexiLeave

Learning & Development

Work Perks discounts

Job summary

Air New Zealand is seeking a Capability & Development Coordinator to support Tech Ops learning and development across induction, capability programmes and early careers. You’ll coordinate planning, communications and stakeholder engagement to ensure smooth delivery and measurable impact.

You’ll work with leaders and teams to maintain records, dashboards and budgets, and you’ll explore AI-enabled efficiencies to reduce admin effort while growing capability across the operation.

Qualifications

• 2–4 years of coordination, administration or programme support experience.
• Experience supporting leaders, coordinating meetings, actions, and reporting.
• Experience with induction, training, early careers, workforce development or capability programmes.
• Strong organisation, prioritisation and attention to detail; able to coordinate across multiple stakeholders.
• Clear written and verbal communication; comfortable with digital tools and AI solutions.

Responsibilities

• Coordinate Tech Ops induction, onboarding, leadership development and capability programmes with plans, comms and actions.
• Support leadership with meetings, agendas, papers, dashboards and tracking.
• Help deliver early career and talent programmes, coordinating recruitment activity and events.
• Maintain accurate programme records, attendance and budgets; generate reports.
• Build connections across internal teams and external education and industry partners to keep activity moving.
• Identify practical improvements to programme administration and reporting using approved tools.

Skills

Coordination

Administration

Programme support

HR/Recruitment support

Stakeholder engagement

Education

Relevant qualification or equivalent practical experience

Tools

Microsoft 365

Digital tools & AI solutions

Job description

Kia ora!
Great coordination creates great experiences. As our Capability & Development Coordinator, you’ll help bring learning, early career pathways and development programmes to life across Tech Ops, making sure our people have the support, information and connections they need to grow and succeed.
You’ll join the Tech Ops Capability & Development team, providing coordination and administrative support across induction, capability programmes, early careers and engagement activity. You’ll connect people across operational teams, Recruitment, HR, Finance, workforce planning and external education and industry partners, helping programmes run smoothly from planning through to delivery.
At Air New Zealand, we connect friends and whānau across Aotearoa and the world. You’ll have the opportunity to contribute behind the scenes to the capability of the people who help keep our operation moving.
How you’ll make an impact

• Coordinate Tech Ops induction, onboarding, leadership development and capability programmes, keeping plans, communications and actions on track
• Support the Capability & Development leadership team with well-organised meetings, agendas, papers, dashboards and action tracking
• Help deliver early career and talent programmes, coordinating recruitment activity, onboarding, participant support, career events and communications
• Maintain accurate programme records and reporting, including attendance, completion, expenditure and budget tracking
• Build strong connections across internal teams and external education, training and industry partners to keep activity moving
• Identify practical improvements to programme administration and reporting, using digital tools and approved AI solutions to reduce administrative effort.

Success will mean well-organised programmes, accurate information and reporting, timely follow-through, strong stakeholder coordination, and practical improvements that reduce administrative effort.
What you’ll bring

• Around 2 to 4 years’ experience in coordination, administration, programme support, training, HR, recruitment, education or a similar environment
• Experience supporting leaders and coordinating meetings, actions, communications, reporting and follow-up
• Experience supporting programmes such as induction, training, early careers, workforce development or employee capability
• Strong organisation and prioritisation skills, with excellent attention to detail and confidence coordinating activity across multiple stakeholders
• Clear written and verbal communication skills, confidence with Microsoft 365 and digital tools, and an interest in using approved AI solutions to improve efficiency
• A relevant qualification or equivalent practical experience. Experience in aviation, engineering, tertiary education or another regulated or technical environment would be an advantage, not essential.

If you bring most of this experience, along with transferable skills and the drive to grow, we’d love to hear from you.

What’s in it for you
We want our people to live their best lives and make sure their time away from work is enjoyable too. For eligible employees, you can access:

• Generous discounts on Air New Zealand travel, with Staff Travel benefits that can also be shared with friends and family
• FlexiLeave, giving you the option to purchase up to four additional weeks of leave each year
• Learning and development opportunities designed to help you grow your capability and reach your potential
• Work Perks, with discounts and offers across hotels, activities, banking, insurance, retail stores, gyms and more.

Your journey starts here
If you enjoy bringing structure to moving parts, connecting people and helping development programmes deliver a great experience, this is an opportunity to make a tangible contribution across Tech Ops. Bring your coordination skills, curiosity and fresh thinking, and help us build capability for the future.
Applications close Monday 12th October 2026.

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."