Campaign Excellence & Insights Lead

Woolworths New Zealand; Auckland; Hybrid; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Parental leave

Team discounts

Wellbeing program

Rewards program

Job summary

Woolworths New Zealand is seeking a Campaign Delivery & Insight Manager to lead the wiqNZ Strategic Insights team. You will run customer campaigns across Everyday Rewards, eCom and partner channels, ensuring accurate targeting, reliable performance reporting, and post-campaign analyses that drive ROI.

You’ll champion AI and automation to speed up ops, while aligning cross-functional partners to shared goals and delivering data-driven recommendations for smarter investments.

Qualifications

• 7+ years experience in customer analytics, campaign operations or commercial insights.
• Proven ability to manage high-volume audience selection and post-campaign evaluation.
• Hands-on experience in data-heavy environments delivering business insights.

Responsibilities

• Lead the Campaign Excellence squad to deliver and report on customer campaigns across Everyday Rewards, eCom, and partner channels.
• Oversee day-to-day execution and precise targeting for all campaign audiences.
• Build scalable reporting models to track ongoing campaign performance.
• Conduct Post-Campaign Analysis to extract actionable, data-driven insights.
• Translate complex campaign data into clear advice that optimizes ROI.
• Champion AI and automation tools to streamline operations and reporting.
• Build and manage relationships with key cross-functional stakeholders.
• Align teams on shared campaign goals and expected business outcomes.

Skills

Customer analytics

Campaign operations

Commercial insights

Data visualization

Team leadership

AI & automation

Tools

SQL

Google BigQuery

GitHub

Tableau

Looker Studio

Jira

Confluence

Salesforce Marketing Cloud

Job description

Woolworths New Zealand is seeking a Campaign Delivery & Insight Manager to lead the wiqNZ Strategic Insights team. You will run customer campaigns across Everyday Rewards, eCom and partner channels, ensuring accurate targeting, reliable performance reporting, and post-campaign analyses that drive ROI.

You’ll champion AI and automation to speed up ops, while aligning cross-functional partners to shared goals and delivering data-driven recommendations for smarter investments.