Calm, Multi-Trade Workforce Planner

Citycare Property; Christchurch; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Annual health checks

Flu vaccines and skin checks

Wellbeing programmes

Boost employee discounts

Job summary

Citycare Property is seeking a Workforce Planning Coordinator to triage work orders, plan and schedule jobs, and coordinate trades and subcontractors. You will keep clients informed when priorities shift in a busy operational setting.

The role rewards proactive planning, clear communication, and strong organizational skills. Ideal candidates bring experience coordinating high volumes of work, with excellent attention to detail and the ability to manage multiple databases and systems.

Qualifications

• Experience coordinating high volumes of work, priorities or deadlines.
• Strong written and verbal communication skills.
• Confidence working across multiple databases and systems.
• Good computer skills, especially Excel/Word/Outlook.
• Excellent accuracy, attention to detail and time management.

Responsibilities

• Review and prioritise incoming work orders so jobs are ready to schedule.
• Plan and schedule multi-trade work across operational teams and subcontractors.
• Arrange appointments with clients, tenants and customers.
• Respond quickly to disruptions such as urgent jobs or weather changes.
• Monitor job progress and raise risks before service targets are affected.
• Maintain accurate job notes, documentation, cost codes and planned dates.
• Work with supervisors, suppliers and internal teams to keep resources utilised.
• Help improve work order processes while supporting a safe, customer-focused environment.

Skills

High-volume coordination

Written and verbal communication

Problem solving

Calm under pressure

Education

NCEA Level 2 or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Citycare Property is seeking a Workforce Planning Coordinator to triage work orders, plan and schedule jobs, and coordinate trades and subcontractors. You will keep clients informed when priorities shift in a busy operational setting.

The role rewards proactive planning, clear communication, and strong organizational skills. Ideal candidates bring experience coordinating high volumes of work, with excellent attention to detail and the ability to manage multiple databases and systems.