C2 Systems Manager - On-Site, 99.9% Uptime

Thales Group; Otago; In loco; SGD 90.000 - 140.000; Tempo pieno

Descrizione del lavoro

Thales Solutions Asia is seeking a System Management Engineer (Command and Control) to oversee operations, maintenance, and lifecycle management of mission-critical C2 systems for a government client.

You will collaborate with technical teams, vendors, and stakeholders to ensure reliability, meet SLAs, manage enhancements, and sustain operational readiness. This role is seconded at the client’s location and requires strong coordination across locations.

Competenze

• Bachelor’s degree in Information Security, IT, IS, Business IT, or equivalent.
• 5+ years in IT operations, systems support, or maintenance of mission-critical systems.
• Experience with stringent SLAs and availability targets 99.9% or higher.
• Strong knowledge of ITSM, incident/change/configuration management.

Mansioni

• Monitor system health, uptime, downtime, and incidents to meet SLA targets (up to 99.9%).
• Coordinate incident management, escalation, troubleshooting, and stakeholder communications.

Conoscenze

IT operations

ITSM

Vendor management

Incident management

Change management

Documentation

Stakeholder management

Communication

Formazione

Bachelor's degree in Information Systems/IT

Strumenti

ITSM tools

CMDB knowledge

Descrizione del lavoro

Thales Solutions Asia is seeking a System Management Engineer (Command and Control) to oversee operations, maintenance, and lifecycle management of mission-critical C2 systems for a government client.

You will collaborate with technical teams, vendors, and stakeholders to ensure reliability, meet SLAs, manage enhancements, and sustain operational readiness. This role is seconded at the client’s location and requires strong coordination across locations.