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The Business Insights Analyst role in Wellington will help uncover insights and measure impact of services to support evidence-based decisions. You will work with the TWSD branches to understand their business and provide holistic views from multiple data sources.
Experience with qualitative analytics tools such as Power BI, R, Python or SQL is advantageous, and the team values strong communication and collaboration.
The Business Insights team is looking for a Business Insights Analyst to join the team. Reporting to the Manager Business Insights, Customer Design and Innovation branch within the Te Whakatairanga – Service Delivery business group, this is an integral role to helping the business uncover insights, measure the impact of our services and make evidence-based decisions.
You will be working with branches in TWSD to understand their business and help them make decisions through use of data and insights. You could be using information from multiple sources to give a holistic picture of customer channels, customer experience, regulatory effectiveness and quality of service delivery.
Experience in using qualitative analytics tools such as Power BI, R or Python, SQL etc. or experience with AI would be advantageous.
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
Our aspirations are echoed in our Māori identity – HÃ’ikina Whakatutuki – which broadly means 'lifting to make successful'.
MBIE recognises the partnership founded under TeTiritio Waitangi between Māori and the Crown and is committed to giving effect to TeTiritio Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.
Applications close on Sunday 20 September 2026 at 11.59pm.