Business Insights Analyst

New Zealand Government; Wellington; On-site; NZD 86,000 - 102,000; Full time

Benefits offered by this job

Kiwisaver

Wellness benefits

Job summary

MBIE in Wellington seeks a Business Insights Analyst to uncover insights, measure service impact and enable evidence-based decisions. You will work with teams to understand their business and translate data into clear, actionable recommendations.

Experience with Power BI, SQL, Python or R is advantageous; strong communication and stakeholder skills are essential. This permanent role includes a NZD salary range and wellness benefits.

Qualifications

• Ability to convey information in a meaningful way so stakeholders can make sense of it.
• Genuine interest in unpicking information and scenarios to uncover drivers and impacts.
• Strong interpersonal skills, with an ability to quickly build relationships and trust.
• Good understanding of data and insights practices.
• Strong verbal and written communication abilities.
• Competent in a range of tools such as Excel, PowerBI, PowerPoint and / or other reporting toolsets.
• Must have the legal right to live and work in New Zealand

Responsibilities

• Help uncover insights, measure the impact of our services and support evidence-based decisions.
• Work with branches to understand their business and help them make decisions using data and insights.
• Provide holistic views from multiple data sources on customer channels, experience, regulatory effectiveness and service delivery.

Skills

Data analysis

Communication

Stakeholder engagement

Analytical thinking

Data interpretation

Verbal and written communication

Excel

Power BI

PowerPoint

SQL

Python

Tools

Power BI

Excel

PowerPoint

SQL

Python

R

Job description

Discover a career with purpose at MBIE Discover a career with purpose at MBIE Hone your data analysis and communication skills with the team in Business Insights Dynamic and challenging role with the ability to make a difference Permanent position | Wellington location Salary range: $85,537 - $101,911 + Kiwisaver + wellness benefits

About the Role - Tēnei tūranga:

The Business Insights team is looking for a Business Insights Analyst to join the team. Reporting to the Manager Business Insights, Customer Design and Innovation branch within the Te Whakatairanga - Service Delivery business group, this is an integral role to helping the business uncover insights, measure the impact of our services and make evidence-based decisions. You will be working with branches in TWSD to understand their business and help them make decisions through use of data and insights. You could be using information from multiple sources to give a holistic picture of customer channels, customer experience, regulatory effectiveness and quality of service delivery. Experience in using qualitative analytics tools such as Power BI, R or Python, SQL etc. or experience with AI would be advantageous.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required

• Ability to convey information in a meaningful way so stakeholders can make sense of it
• Genuine interest in unpicking information and scenarios to uncover drivers and impacts
• Strong interpersonal skills, with an ability to quickly build relationships and trust
• Sound analytical skills and a desire to learn from others who are more technical
• Good understanding of data and insights practices
• Strong verbal and written communication abilities
• Competent in a range of tools such as Excel, PowerBI, PowerPoint and / or other reporting toolsets.
• Must have the legal right to live and work in New Zealand

About MBIE - Ētahi kōrero mō MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders. We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable. People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours. Mahi Tahi - Better Together Māia- Bold and brave Pae Kahurangi - Build our Future Pono Me Te Tika - Own It Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'. MBIE recognises the partnership founded under TeTiritio Waitangi between Māori and the Crown and is committed to giving effect to TeTiritio Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities. E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.