Business Development Manager (Auckland)

Fresha; Auckland; On-site; NZD 60,000 - 90,000; Full time

Job summary

Fresha in Auckland, New Zealand, invites an ambitious Business Development Manager to drive new business across the region. You will own the sales cycle from prospecting to close, delivering product demos and partnering with the Commercial team to win new customers.

This role emphasizes outbound outreach via phone, email and social channels, building strong hunter/partner relationships, and translating needs into Fresha solutions.

Qualifications

• 1+ year of solid B2B sales with a track record of success.
• Experience in SaaS, online marketplaces or payment platforms is highly desirable.
• Strong hunter and relationship-builder mindset.
• Excellent organisational skills – multitasking, prioritising and managing time effectively.
• Natural curiosity and a desire to continually grow and develop.

Responsibilities

• Consistently achieve sales targets.
• Outreach: Call key decision Makers via phone, email and social touches to bring on new business (some in-person meetings may be required).
• Sell: Present, promote and sell products and services through product demos to prospective and existing partners.
• Manage the entire sales cycle from prospecting to close.
• Partnering: Perform cost‑benefit and needs analysis with existing/potential partners to align solutions to their objectives.
• Collaborate with other departments to ensure a seamless partner experience.
• Provide feedback on industry trends.
• Contact 100% of qualified inbound leads in a timely manner and document all call outcomes in the CRM.
• Serve as the lead point of contact for partners on all commercial activities.

Skills

B2B sales

SaaS/marketplaces experience

Relationship-building

Organizational skills

Growth mindset

Job description

About Fresha

Fresha is the AI‑powered operating system for the global beauty, wellness and self‑care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide, Fresha is used by over 140,000 businesses and 450,000 professionals, processing more than 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices across North America, EMEA and APAC. Fresha enables consumers to discover, book and pay for beauty and wellness appointments via its marketplace, while businesses use an all‑in‑one platform to manage operations, point‑of‑sale, customer records, marketing automation, loyalty, inventory and team management.

Role Overview

Reporting directly to the Business Development Team Lead and working collaboratively with the Commercial team and potential partners, the Business Development Manager will be 100% focused on driving new business. The role involves managing the entire sales process from prospecting to close, prioritizing outbound business development, engaging prospects through multi‑channel outreach, and delivering product demos to illustrate Fresha’s value to partners.

What You Will Be Doing

• Consistently achieve sales targets.
• Outreach: Call key decision‑makers via phone, email and social touches to bring on new business (some in‑person meetings may be required).
• Sell: Present, promote and sell products and services through product demos to prospective and existing partners.
• Manage the entire sales cycle from prospecting to close.
• Partnering: Perform cost‑benefit and needs analysis with existing/potential partners to align solutions to their objectives.
• Collaborate with other departments to ensure a seamless partner experience.
• Provide feedback on industry trends.
• Contact 100% of qualified inbound leads in a timely manner and document all call outcomes in the CRM.
• Serve as the lead point of contact for partners on all commercial activities.

What We Are Looking For

• 1+ year of solid B2B sales with a track record of success.
• Experience in SaaS, online marketplaces or payment platforms is highly desirable.
• Strong hunter and relationship‑builder mindset.
• Excellent organisational skills – capable of multitasking, prioritising and managing time effectively.
• Natural curiosity and a desire to continually grow and develop.

Interview Process

• Screen Call – Video call with a hiring team member (30 minutes).
• Skills & Experience – Video or in‑person interview (45 minutes).
• Presentation – In‑person interview with the hiring panel (60 minutes).

We aim to finalise the interview process and deliver feedback within 2 weeks. Every application is reviewed manually; while we strive to assess within 7 days, high volume may extend the timeframe.

Inclusive Workforce

Fresha creates a culture where individuals of all backgrounds feel comfortable and empowered. Applicants receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability or any other legally protected characteristic in the location of application. If you have accessibility requirements for the interview process or upon joining, please let us know so we can support you.