Business Development Consultant

Suncorp Group; Wellington; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Flexible leave

Life insurance

Salary continuance

Trauma insurance

Vero discounts

Wellness allowance

Learning and development

Inclusive culture

Flexible work

Job summary

Suncorp New Zealand is seeking a motivated Business Development Consultant to support sales growth, customer retention and operational excellence within a dynamic insurance environment. You’ll work with customers, intermediaries and internal teams to provide expert advice and identify opportunities to grow the business.

In this role you’ll manage policy and underwriting support, build strong relationships, and contribute to continuous improvement while delivering outstanding customer service and

Qualifications

• Experience in business development or account management within insurance or a customer-focused sales environment.
• Strong relationship-building and communication skills with the ability to influence and engage stakeholders.
• Commercially minded with the ability to identify growth opportunities and support business objectives.
• Proven organisational skills with the ability to manage multiple priorities effectively.

Responsibilities

• Build and maintain strong relationships with customers, intermediaries, and key stakeholders to support customer retention and business growth.
• Identify and maximise sales opportunities by providing tailored insurance solutions that meet customer needs.
• Deliver timely and accurate policy, underwriting, and product advice while supporting policy administration and processing activities.
• Collaborate with internal teams to ensure exceptional customer service, efficient issue resolution, and positive customer outcomes.
• Contribute to continuous improvement initiatives, process efficiencies, and achievement of business performance targets.
• Maintain compliance with company policies, regulatory requirements, and risk management standards while supporting a positive team culture.

Skills

Business development

Account management

Customer service

Relationship building

Communication skills

Commercial mindset

Organisational skills

CRM experience

Tools

Microsoft Office

CRM systems

Job description

Job Description

We’re looking for a motivated Business Development Consultant to play a key role in supporting business growth, customer retention, and operational excellence within a dynamic insurance environment.

Job Description

We’re looking for a motivated Business Development Consultant to play a key role in supporting business growth, customer retention, and operational excellence within a dynamic insurance environment.

In this role, you’ll work closely with customers, intermediaries, and internal teams to provide expert advice, support policy transactions, identify sales opportunities, and contribute to the ongoing success of our business.

About The Role

As a Business Development Consultant, you will be responsible for supporting sales and customer retention strategies while ensuring an outstanding customer experience. You’ll act as a trusted partner to customers and intermediaries, providing policy and underwriting support, managing relationships, and helping drive profitable business growth.

You’ll thrive in a fast-paced environment where customer focus, collaboration, and continuous improvement are highly valued.

Key Responsibilities

• Build and maintain strong relationships with customers, intermediaries, and key stakeholders to support customer retention and business growth.
• Identify and maximise sales opportunities by providing tailored insurance solutions that meet customer needs.
• Deliver timely and accurate policy, underwriting, and product advice while supporting policy administration and processing activities.
• Collaborate with internal teams to ensure exceptional customer service, efficient issue resolution, and positive customer outcomes.
• Contribute to continuous improvement initiatives, process efficiencies, and achievement of business performance targets.
• Maintain compliance with company policies, regulatory requirements, and risk management standards while supporting a positive team culture.

About You

• Proven experience in business development, account management, insurance (commercial or rural), or a customer-focused sales environment.
• Strong relationship-building skills with the ability to influence and engage customers, intermediaries, and stakeholders.
• Excellent communication skills, with the confidence to provide advice and deliver outstanding customer service.
• Commercially minded, with the ability to identify growth opportunities and support business objectives.
• Strong organisational skills, attention to detail, and the ability to manage multiple priorities effectively.
• Proficient in Microsoft Office applications, with experience using CRM, insurance, or policy management systems being an advantage.

What We Offer

• Competitive salary and discretionary annual bonus
• Flexible leave of up to 4 days per year in addition to annual leave
• Free life, salary continuance and trauma insurance cover
• Discounts on Vero insurance and different retailers
• $250 annually towards wellness activities
• Ongoing learning and development opportunities
• Positive, inclusive team environment where we welcome individuality and celebrate diversity
• Flexible work arrangements embracing a healthy work/life balance

About Suncorp New Zealand

We’re proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand’s most trusted names in insurance - working together to bring about faster, simpler and better outcomes for our customers and corporate partners. Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference, you’ll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact [e-mail] for a confidential conversation.

If you're passionate about building relationships, supporting customers, and driving business growth, we'd love to hear from you.