Business Analyst

Suncorp Group; Auckland; Hybrid; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Flexible leave

Life insurance

Wellness allowance

Learning & development

Diversity & inclusion

Flexible work arrangements

Job summary

Suncorp Group in New Zealand seeks a collaborative and customer-focused Business Analyst to bridge business needs with technology solutions. You will work with stakeholders and delivery teams to identify improvements, define requirements, and support strategic initiatives.

Key responsibilities include eliciting requirements, facilitating workshops, mapping processes, and translating needs into clear functional specs.

Qualifications

• Proven experience as a Business Analyst within a project or transformation environment.
• Strong requirements gathering, process mapping and documentation skills.
• Experience facilitating workshops and engaging with stakeholders at all levels.
• Excellent analytical and problem-solving abilities.

Responsibilities

• Elicit, analyse and document business requirements.
• Facilitate stakeholder workshops, interviews and discovery sessions.
• Map and evaluate current and future-state business processes.
• Translate business needs into clear functional and non-functional requirements.
• Support solution design, testing, implementation and change activities.
• Identify risks, issues and dependencies and provide recommendations.
• Collaborate with project managers, subject matter experts and delivery teams to achieve project outcomes.
• Prepare high-quality documentation, reports and presentations for stakeholders.

Skills

Requirements gathering

Process mapping

Workshop facilitation

Stakeholder engagement

Analytical thinking

Communication

Agile/waterfall

Job description

Job Description We're seeking a collaborative and customer-focused Business Analyst to join our team. This is an exciting opportunity to work closely with business stakeholders and project teams to identify opportunities for improvement, define requirements, and support the successful delivery of strategic initiatives.

We're seeking a collaborative and customer-focused Business Analyst to join our team. This is an exciting opportunity to work closely with business stakeholders and project teams to identify opportunities for improvement, define requirements, and support the successful delivery of strategic initiatives.

About The Role

As a Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You'll work with a broad range of stakeholders to understand current processes, identify improvement opportunities, and support the delivery of business and system changes.

Key Responsibilities Include

• Elicit, analyse and document business requirements.
• Facilitate stakeholder workshops, interviews and discovery sessions.
• Map and evaluate current and future-state business processes.
• Translate business needs into clear functional and non-functional requirements.
• Support solution design, testing, implementation and change activities.
• Identify risks, issues and dependencies and provide recommendations.
• Collaborate with project managers, subject matter experts and delivery teams to achieve project outcomes.
• Prepare high-quality documentation, reports and presentations for stakeholders.

About You

You are a proactive and detail-oriented Business Analyst with strong stakeholder engagement skills and a passion for continuous improvement.

To Be Successful, You Will Bring

• Proven experience as a Business Analyst within a project or transformation environment.
• Strong requirements gathering, process mapping and documentation skills.
• Experience facilitating workshops and engaging with stakeholders at all levels.
• Excellent analytical and problem-solving abilities.
• Strong written and verbal communication skills.
• Experience working across multiple projects and competing priorities.
• Knowledge of agile and/or waterfall delivery methodologies.

Desirable

• Experience within financial services, insurance or a regulated environment.
• Experience supporting technology, process improvement or transformation initiatives.

What We Offer

• Competitive salary and discretionary annual bonus
• Flexible leave of up to 4 days per year in addition to annual leave
• Free life, salary continuance and trauma insurance cover
• Discounts on Vero insurance and different retailers
• $250 annually towards wellness activities
• Ongoing learning and development opportunities
• Positive, inclusive team environment where we welcome individuality and celebrate diversity
• Flexible work arrangements embracing a healthy work/life balance

About Suncorp New Zealand

We're proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand's most trusted names in insurance - working together to bring about faster, simpler and better outcomes for our customers and corporate partners. Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference, you'll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact [e-mail] for a confidential conversation.

If you're looking for an opportunity to make a real impact and help drive business outcomes, we'd love to hear from you.