Business Analyst, Kapua Platform & Digital Improvements

New Zealand Government; Wellington; On-site; NZD 99,000 - 121,000; Full time

Benefits offered by this job

KiwiSaver up to 4%

Vision assistance

Flu vaccinations

Employee Assistance Programme

Job summary

The Civil Aviation Authority (CAA) is seeking a Business Analyst to join the Digital Analysis and Architecture team to support Kapua, the aviation regulatory management platform. You will work with business stakeholders, vendors, and technical teams to deliver enhancements, upgrades, and process improvements.

In this 12-month fixed-term role, you will translate operational needs into practical solutions, conduct cost-benefit assessments, and contribute to a program delivering meaningful change

Qualifications

• Experience analysing business processes and identifying improvement opportunities.
• Strong requirements gathering, documentation, and business analysis skills.
• Ability to facilitate workshops and engage diverse stakeholder groups.
• Experience developing business cases, options analyses, and recommendations.
• Excellent written communication and ability to document clearly.

Responsibilities

• Analyse business processes and identify opportunities for improvement.
• Facilitate workshops and discussions to understand business needs.
• Gather, document, and manage business requirements for change initiatives.
• Assess impact of software upgrades, configuration changes, and new functionality on business processes and operations.
• Develop process maps, models, and other business analysis artefacts.
• Prepare and contribute to business cases and recommendations.
• Collaborate with stakeholders to design practical and effective solutions.
• Translate complex information into clear and actionable insights.

Skills

Business process analysis

Requirements gathering

Workshop facilitation

Stakeholder management

Analytical thinking

Education

Business analysis certification

Tools

Kapua

Job description

The Civil Aviation Authority (CAA) is seeking a Business Analyst to join the Digital Analysis and Architecture team to support Kapua, the aviation regulatory management platform. You will work with business stakeholders, vendors, and technical teams to deliver enhancements, upgrades, and process improvements.

In this 12-month fixed-term role, you will translate operational needs into practical solutions, conduct cost-benefit assessments, and contribute to a program delivering meaningful change